|
Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!
(Move your cursor to this area to pause scrolling)
"Interactive Brokers tick data was inconsistent, so I have switched to using DTN exclusively. It is great to no longer have to worry about my datafeed all day long." - Comment from Philippe
"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email
"It’s so nice to be working with real professionals!" - Comment from Len
"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed
"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"My broker in Davenport suggested I give you a try as he uses your service and says its the best." - Comment from Bill via RT Chat
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
"Version 4.0.0.2 has been working well for me and I appreciate that it is now a much tighter client to work with. I feel I can go to press with my own application and rely on a stable platform" - Comment from David in IA.
"I've been using Neoticker RT with IQFeed for two months, and I'm very happy with both of the products (I've had IQFeed for two years with very few complaints). The service from both companies is exceptional." - Comment from Public Forum
"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam
|
|
|
|
Joined: |
Jun 14, 2007 08:32 AM |
Last Post: |
Nov 13, 2017 05:50 PM |
Last Visit: |
Nov 26, 2017 03:05 PM |
Website: |
www.dtniq.com, www.iqfeed.net |
Location: |
Omaha, NE |
Occupation: |
DTN Trading Markets Customer Service |
Interests: |
|
Avatar: |
|
|
|
DTN_CurtisT has contributed to 323 posts out of 20869 total posts
(1.55%) in 5,767 days (0.06 posts per day).
20 Most recent posts:
Hello MattR, are you a current API Customer? If so, our Developer Support can work with you on troubleshooting the connection issues that you are having. If you are not an API Customer then to be able to connect your tool directly to IQFeed you will require an API License to do so. You can sign up for the API through this site: https://www.iqfeed.net/dev/index.cfm?section=registerForm
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello Gremlin123, to log into IQFeed on a Mac OSX. You will need to do so through your Charting Software. IQFeed does not have a interface so it will not connect by itself hence the grey "Connect" button.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello Rick, after looking at your screenshot, it appears that the Microsoft Redist file did not install properly to your system. of which the MSVCP110.dll is a part of. So what you will need to do is download this file via this link: www.iqfeed.net\vcredist_x86_2012u4.exe. Once installed, re-install IQFeed from the website. Once that completed try connecting again like you normally do. If you are still having issues please let us know.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
KD, when doing your testing on both machines is the missing data only occurring on one machine or both? If it is just occurring on one machine or the other it may be possible that something is corrupted that is causing an interruption of the data coming from the IQFeed connection. Whether it is an internet connection, security (firewall, anti-virus), or something local to that machine directly. Ideally I would recommend a few options: 1. Is the internet connection wireless to this machine or is it Ethernet fed? If on wireless is it possible to connect via Ethernet to provide a more stable connection?
2. Make sure that IQFeed's Connection Application is still being allowed Full Access through the Internet Security that you may have running on the computer.
3. What is running on this machine compared to the other computer? Are different programs running on them or the same? If there is, is it possible to shut them down to rule the interference out?
4. Also, to rule out the trading signals that you are using did you also run just plain daily chart? Did the missing data also occur on that data after a clear and refresh?
5. It may be possible that something is just corrupted within the Multicharts and IQFeed on the computer, of which the only recourse would be to do a complete wipe of the computer of both IQFeed and Multicharts and start anew to see if that corrects the issue. I would only do this as a last resort as you would need to reload any symbols that are not installed by default with Multicharts.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello Rodney, it sounds like your Firewall is re-blocking the latest version of IQFeed. The first thing I would check is that your Firewall is allowing Full Access through it for IQFeed.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello orderflow, we have received your post here, and our developers will be in touch with an answer for you.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello Larry jag, our Developers are investigating this and will get back with a response shortly.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello tkmaxx, on the Robusta Coffee, I will forwarded this to our Market Data Services Dept. for further investigation as I am seeing some days recently that are showing single values as well for OHLC. We will let you know what we find out.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello tkmaxx, looking at the data for @TU#C I am not seeing the gaps so it appears to have been resolved here on our end. You may need to reload the historical data to see the changes in the data.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello tkmaxx, looking at the daily data here I do not show any gaps so it appears to have been corrected. What you may need to do is Reload the historical data see the changes to the data.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello USV, I have reported this to our Market Data Services Dept. for further investigation. As soon as we hear back from them we will let you know.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello Dario, ok I see what is wrong, within the Format Instrument window change the "Quote Field" Line from Bid to Trade then click on OK. Even though with FOREX all trades come from the Bid price when this is set to Bid it will pull Tick data for and build the data off of that which can skew the chart. Your Format Instruments should look similar to the attached screenshot.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello Dario, If you are building your Daily bars off of Minute data then that is part of the issue that the data not lining up correctly with the Daily data that you requested via chat. Within the Format Instrument window do not use the "Build from Minutes" option as that will skew the data. Instead leave it unchecked and that will allow Multicharts to pull in the Daily data that we have complied for the Daily sessions.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello boze man, I am seeing the same here and have reported the information to our Market Data Services Dept. for further investigations and corrections.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello USV, back-adjusted continuous contracts will not be fully back adjusted until after Midnight and usually by morning it will be ready after the roll has occurred.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello Zeruel, I have forwarded this over to our Market Data Services Dept. to have them investigate it further and adjust the data for this symbol.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello USV, for the QHON14-QHOQ15 Low that occurred on 06/23/14 this happened at the open of that session at 18:01 on the evening of 22nd of June. Since the spread trades from 18:00 EDT/EST to 17:15 EDT/EST this will be something to keep in mind when viewing the Intraday data.
For QHOQ15-QHOU15 on the 07/13/15 I show that low occurred at 02:04 AM EDT/EST on the 13th of July.
For QHON15-QHOQ15 on 6/17/15 I show that low occurred at several times on the evening of the 16th of June for the 06/17 session.
If you have any other problems or questions please let us know.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello Csamsi, To connect IQFeed and Wealth-Lab you will need to make sure that you have downloaded their Extension for IQFeed. Once that is installed you can create a new data-set, select IQFeed from the available options and follow the prompts to create the dataset. From there you should be able to load a chart.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello rbfnet, I do believe that you are getting what you are seeing however, I will escalate this up to our developers and operations to see if there may be something going on with the fundamental data because I am not able to duplicate the issue here as you can see with the attached image.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
Hello rbfnet, I have checked all four of these symbols and I am seeing data for these fields within my copy of the IQWatchQuote window. I have also checked both servers, but I am unable to duplicate the matter.
Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
|
|