Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"I used to have *******, but they are way more money for the same thing. I have had no probs with data from DTN since switching over." - Comment from Public Forum Post
"Thank God for your Data Feed as the only Zippers I see are on my pants (LOL), and no more 200 pip spikes to mess up charts." - Comment from Spiro via Email
"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
"Can I get another account from you? I am tired of ******* going down so often" - Comment from George
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
"You have an excellent product !!!!!!" - Comment from Arely
"Previously I was using *******. IQFeed is WAY more economical, and for my charting needs is just as good, if not better." - Comment from Public Forum Post
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
Viewing User Profile for: DTN_mark_e
About Contact
Joined: Sep 25, 2014 09:43 AM
Last Post: Jan 13, 2023 09:38 AM
Last Visit: Jan 20, 2023 07:19 AM
Website:  
Location:
Occupation:
Interests:
Avatar:
Email: mark.eash@dtn.com
AIM:
ICQ:
MSN IM:
Yahoo IM:
Post Statistics
DTN_mark_e has contributed to 44 posts out of 20822 total posts (0.21%) in 3,056 days (0.01 posts per day).

20 Most recent posts:

Jason, to assist you, please email us (support@iqfeed.net) with your IQFeed Setup log and the IQConnect Log. Please include your IQFeed login ID in your email.

The Setup can be found at %temp%\IQFeedSetupLog.txt

The IQConnect Log is located in Documents\DTN\IQFeed

Thank you.

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Data and Content Support » options Complex Order Books? Nov 7, 2022 02:58 PM (Total replies: 12)

just a quick note to let you know our devs are investigating.

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Data and Content Support » options Complex Order Books? Nov 7, 2022 08:31 AM (Total replies: 12)

In the sample you provided, those were the only trade conditions listed, per the exchange. You will see others depending on the symbol and the activity reported.

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Data and Content Support » Forex Oct 31, 2022 07:11 AM (Total replies: 17)

The IQFeed Core Service does not included those indexes. You would need to add CBOE Indexes for $7.50/month real time (or $2/month delayed).

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Data and Content Support » Forex Oct 28, 2022 07:31 AM (Total replies: 17)

The CBOE indexes update every 15 seconds between 0930-1615, and the Nasdaq index (VOLNDX.X) updates every second between 0930-1600.

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


IQFeed 3rd Party Software Support » SPX.XO Wont load Oct 28, 2022 07:10 AM (Total replies: 3)

If you need help with adding CBOE Indexes to your account, please contact our support by email (support@iqfeed.net) or visit us in chat https://iqhelp.dtn.com/chat/

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Data and Content Support » History candles delay Feb 9, 2022 03:21 PM (Total replies: 4)

no, each exchange is different, albeit all of the CME Group exchanges (CME, CBOT, NYMEX and COMEX) are ten minutes. NASDAQ and NYSE, for example, are 15 minute delays

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Data and Content Support » History candles delay Feb 9, 2022 02:20 PM (Total replies: 4)

Hello tarasov. Without knowing your account information or login ID, I'd say that you are not subscribed to CBOT and CME, so your data will be delayed by 10 minutes. If you wish to add those exchanges, you can do so at https://myaccount.dtn.com. Sign in, then go to the Existing Accounts page and click the link to "add additional exchanges, news, or add-ons."


Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net

Edited by DTN_mark_e on Feb 9, 2022 at 02:21 PM


leijin168, is this a custom app that you're using with IQFeed? If so, what are you trying to do with it? Any specific thing you do that leads to the error message?

Also...

Can you tell us what version of IQFeed you're running? Is this a recent upgrade, and if so, do you know what version you were using previously?

Do you have a crashdump (.mdmp file) from the crash? If so, please provide, either here or you can email it to us at support@iqfeed.net.

If you can get us an IQFeed logfile from the crash, that would also be helpful to our developers. If you're running in a windowed environment in linux, you can use the IQFeed diagnostics app or windows explorer to locate the logfile, otherwise find the Document's folder wherever the C: drive is located.

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


DTN.IQ Client Software Support » Adjusting Data for Stock Splits Apr 18, 2021 10:34 PM (Total replies: 4)

Thank you. We appreciate and welcome enhancement suggestions. Although we have received customer requests to do so, there is currently no plan to split adjust intraday data in IQFeed. If you would like to add your name to the list of others making this request, but with a special caveat of creating an option to enable/disable the adjustment, please email us at support@iqfeed.net, with your account information. Be sure to include the details of your request in the email.

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


IQFeed Developer Support » 4/12/21 Data Outage Status Updates Apr 16, 2021 06:10 PM (Total replies: 31)

Once we have more information with regard to the data backfill, we will post it in the forums.

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


IQFeed Developer Support » 4/12/21 Data Outage Status Updates Apr 12, 2021 10:47 AM (Total replies: 31)

I apologize for the delay, however we are working both phone, email and chat support, so we're not able to answer the forums immediately. With that said, this issue should now be clear.

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


General Product Announcements » Data Outage - IQ Feed Apr 12, 2021 10:44 AM (Total replies: 2)

The issue with the IQ equity data has been identified and remedied.

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Data and Content Support » Daily bars for Good Friday Apr 6, 2021 09:06 AM (Total replies: 6)

We will be removing all 4/2/21 EOD data for symbols that did not trade. This is expected to be completed today.

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Data and Content Support » Daily bars for Good Friday Apr 5, 2021 03:47 PM (Total replies: 6)

not yet

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Data and Content Support » Daily bars for Good Friday Apr 5, 2021 10:47 AM (Total replies: 6)

It is my understanding that DTN received notification from the exchange for the release of those numbers on Friday, 4/2. However, our market data team is looking into it further, as they have been informed that other feeds are not carrying this data.

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


DTN.IQ Client Software Support » Incorrect Canadian Quotes Mar 29, 2021 06:06 PM (Total replies: 8)

see prior post from DTN Stephen. We will post more info here when we have it. Thank you.

Trading Markets Customer Service
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Data and Content Support » Historical Market Symbols Dec 4, 2020 10:56 AM (Total replies: 7)

sorry, it's come to my attention that we do have files of expired equities and options. Please contact our support team by email (support@iqfeed.net) and provide your IQFeed user ID, so that we can provide you with links to those inhouse downloads.


Trading Markets Customer Service
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net

Edited by DTN_mark_e on Dec 4, 2020 at 10:56 AM

Data and Content Support » Historical Market Symbols Dec 4, 2020 10:39 AM (Total replies: 7)

I'm sorry, we don't maintain such a file that lists historical or expired symbols.

Trading Markets Customer Service
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net


Off Topic » Automatic connect and disconnect IQFeed Oct 21, 2020 04:02 PM (Total replies: 4)

Hello, if you are a developer, please visit our forums for API assistance.

Trading Markets Customer Service
9110 West Dodge Rd, Ste 200, Omaha, Ne 68114
800-779-7299 (DTNIQ & IQFEED)
www.dtn.com/trading | http://www.iqfeed.net



Time: Sun February 5, 2023 12:20 PM CFBB v1.2.0 31 ms.
© AderSoftware 2002-2003