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»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »your login id was not found.
Author Topic: your login id was not found. (2 messages, Page 1 of 1)

hailey
-Interested User-
Posts: 1
Joined: Feb 19, 2015


Posted: Feb 19, 2015 07:45 PM          Msg. 1 of 2
I'm getting this message. Why?

1) My account is paid up.

2) I've received no email or other notice with regard to a problem.

I've been a DTN customer for years. What's up?

Please advise.

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Feb 19, 2015 08:09 PM          Msg. 2 of 2
Hello Hailey, please email us your Login ID to support@IQFeed.net and we can take a look at your account to see what may be causing this error message for you.

Thanks.

Curtis Thompson
support@iqfeed.net
support@dtniq.com
support@prophetx.com
Trading Markets Customer Service
1-800-397-7000
 

 

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