Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"With HUGE volume on AAPL and RIMM for 2 days, everyone in a trading room was whining about freezes, crashes and lag with *******, RealTick, TS and Cyber. InvestorRT with IQFeed was rock solid. I mean SOLID!" - Comment from Public IRC Chat
"If you are serious about your trading I would not rely on IB data for serious daytrading. Took me a while to justify the cost of IQ Feed and in the end, it's just a 2 point stop on ES. Better safe than sorry" - Comment from Public Forum
"Thank God for your Data Feed as the only Zippers I see are on my pants (LOL), and no more 200 pip spikes to mess up charts." - Comment from Spiro via Email
"This beats the pants off CQG, I am definitely switching to the ProphetX 3.0!" - Comment from Stephen
"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post
"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed
"I used to have *******, but they are way more money for the same thing. I have had no probs with data from DTN since switching over." - Comment from Public Forum Post
"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »Data and Content Support »Ice Gasoil continuous contract rollover
Author Topic: Ice Gasoil continuous contract rollover (18 messages, Page 1 of 1)

boze man
-Interested User-
Posts: 37
Joined: Oct 25, 2012


Posted: Dec 12, 2013 08:04 AM          Msg. 1 of 18
you need to adjust your roll for ice gasoil to at least 1 day prior since it expires within the trade day...my continuous contract is still keying off of the dec contract even tho it is expired so no data presently

take a look at EPI# and EPI#C

if possible can you make the ice brent and gasoil roll based on volume or at least a prior day

thanks

boze man
-Interested User-
Posts: 37
Joined: Oct 25, 2012


Posted: Dec 12, 2013 03:21 PM          Msg. 2 of 18
as you can see the EPI# is still on trade date 11dec

DTN_LorenF
-DTN Technical Support-
Posts: 228
Joined: May 11, 2004


Posted: Dec 13, 2013 10:03 AM          Msg. 3 of 18
boze man
What we have on our system right now, the EPI# rolls on the Experation date at the end of that session.
The contract expired on 12/12/2013 at 1800 EST.
The new session started at 2000 EST, now the continuous contract will display the January contract.

boze man
-Interested User-
Posts: 37
Joined: Oct 25, 2012


Posted: Dec 13, 2013 10:11 AM          Msg. 4 of 18
i understand that but have u looked at the data?...the contract expires mid day london so no data all day yday...compare a jan to the continuous on both a daily and intraday basis and u will see the continuos contract does not update after 0500cst since the dec went off the board

boze man
-Interested User-
Posts: 37
Joined: Oct 25, 2012


Posted: Dec 13, 2013 10:14 AM          Msg. 5 of 18
basically on an intraday basis the contract stops at 0500cst and then rolls on the reopen at 1900cst ...so NO data from 0500cst till the new day starts

u should consider rolling gasoil at least a day early (same with brent)

DTN_LorenF
-DTN Technical Support-
Posts: 228
Joined: May 11, 2004


Posted: Dec 13, 2013 01:58 PM          Msg. 6 of 18
boze man
I can see what you are talking about on the data. I will escalate this to the appropriate department to see what can be done.

boze man
-Interested User-
Posts: 37
Joined: Oct 25, 2012


Posted: Dec 16, 2013 10:43 AM          Msg. 7 of 18
u also need to roll brent a day early as it expires today @ 1030cst so now the continuous contract does not trade for rest of day...

take a look

DTN_LorenF
-DTN Technical Support-
Posts: 228
Joined: May 11, 2004


Posted: Dec 16, 2013 03:34 PM          Msg. 8 of 18
Boze man
Yes, I have that on the list.

boze man
-Interested User-
Posts: 37
Joined: Oct 25, 2012


Posted: Jan 8, 2014 12:59 PM          Msg. 9 of 18
Jan gasoil expires on jan10 any update?

DTN_LorenF
-DTN Technical Support-
Posts: 228
Joined: May 11, 2004


Posted: Jan 8, 2014 03:08 PM          Msg. 10 of 18
boze man
they are still looking at this issue. I just do not have a ETA at this time.

boze man
-Interested User-
Posts: 37
Joined: Oct 25, 2012


Posted: Jan 10, 2014 08:49 AM          Msg. 11 of 18
what is there to look at? they need to move it a day prior otherwise the continuous contracts are useless to look at...at least in the short term they should change it
Edited by boze man on Jan 10, 2014 at 08:50 AM

DTN_LorenF
-DTN Technical Support-
Posts: 228
Joined: May 11, 2004


Posted: Jan 10, 2014 12:42 PM          Msg. 12 of 18
Boze man
We understand your frustration and we do see the issue. We have escalated it and are working on resolving this issue.

boze man
-Interested User-
Posts: 37
Joined: Oct 25, 2012


Posted: Feb 5, 2014 11:45 AM          Msg. 13 of 18
Feb12 is Gasoil expiry and Feb13 is Brent so any update on this?

dtn mike driscoll
-Active Trader Management-
Posts: 75
Joined: Dec 20, 2004


Posted: Feb 5, 2014 01:24 PM          Msg. 14 of 18
boze man;

The change has been implemented and both contracts will roll a day prior to contract expiration. We appreciate your patience with this issue. Thank you for your business.

Sincerely
Mike Driscoll
DTN

boze man
-Interested User-
Posts: 37
Joined: Oct 25, 2012


Posted: Feb 10, 2014 08:08 AM          Msg. 15 of 18
Thanks

boze man
-Interested User-
Posts: 37
Joined: Oct 25, 2012


Posted: Jan 9, 2016 01:09 PM          Msg. 16 of 18
Since GAS has replaced EPI you will need to change the roll date for GAS to 1 day prior to expiry. Thanks
Edited by boze man on Jan 9, 2016 at 01:09 PM

boze man
-Interested User-
Posts: 37
Joined: Oct 25, 2012


Posted: Jan 15, 2016 08:40 AM          Msg. 17 of 18
you also need to roll the CME Nymex BZ contract with the same rules as the ICE Brent contract.
Thanks

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Jan 18, 2016 09:43 AM          Msg. 18 of 18
Please email us at support@iqfeed.net with your IQ Feed user ID so that I can put in a customer request to have the roll rules for those contracts changed. Thank you.


Stephen Shockey Trading Markets | United States |Customer Service Technical Support
Email: support@iqfeed.net

Edited by DTN_Stephen on Jan 18, 2016 at 09:45 AM
 

 

Time: Sat April 20, 2024 1:47 AM CFBB v1.2.0 13 ms.
© AderSoftware 2002-2003