hello i was given a temporary account to complete some testing.

i had no problems using the previous trial account, but with the guest account my socket connects are rejected.

is this a problem with the account setup? nothing has changed on the software side.

here is the error i get, the api logs in but it refuses socket connects.

144720: IQFeed not running, attempting to start...
144721: Connected.
144722: LEVEL ONE ERROR: No connection could be made because the target machine actively refused it 127.0.0.1:5009
144722: System.Net.Sockets.SocketException (0x80004005): No connection could be made because the target machine actively refused it 127.0.0.1:5009
at IQFeedBroker.IQFeedHelper.ConnectToLevelOne()
144722: Attempting to connect to historical feed at: 127.0.0.1:9100
144723: historical connect failed.
144723: No connection could be made because the target machine actively refused it 127.0.0.1:9100 at System.Net.Sockets.Socket.DoConnect(EndPoint endPointSnapshot, SocketAddress socketAddress)
at System.Net.Sockets.Socket.Connect(EndPoint remoteEP)
at IQFeedBroker.IQFeedHelper.ConnectHist()
144824: Exception sending barrequest: WAG CustomTime_300 20070926 -> 5 635103604296857707
144824: A request to send or receive data was disallowed because the socket is not connected and (when sending on a datagram socket using a sendto call) no address was supplied at System.Net.Sockets.Socket.Send(Byte[] buffer, Int32 size, SocketFlags socketFlags)
at IQFeedBroker.IQFeedHelper.RequestBars(BarRequest br)

any help appreciated

The guest account is no different from any other account as far as the feed is concerned in terms of connectivity.

My only guess would be that there is some sort of conflict on the machine causing issues. Doublecheck that IQConnect isn't still in your process list when it should be shut down. You might also try running a netstat while the feed is shut down to be sure nothing is using ports 5009, 9100, 9200, or 9300.

not sure what happened, didn't see a dupe process but closing it and retrying it worked.

sorry for stupid question, i mainly wanted to make sure the guest account was the same. thanks for clarification.