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"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email

"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah

"Can I get another account from you? I am tired of ******* going down so often" - Comment from George

"After all the anxiety I had with my previous data provider it is a relief not to have to worry about data speed and integrity." - Comment from Eamonn

"DTN has never given me problems. It is incredibly stable. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN." - Comment from Leighton

"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.

"I ran your IQFeed DDE vs. my broker vs. a level II window for some slow-moving options. I would see the level II quote change, then your feed update instantaneously. My broker's DDE, however, would take as much as 30 seconds to update. I am not chasing milliseconds, but half a minute is unacceptable." - Comment from Rob

"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum

"I was with ******* for 4 years at $230 a month, this is a huge savings for me, GOD BLESS YOU PEOPLE," - Comment from T.S. via Email

"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott

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»Forums Index »Archive (2017 and earlier) »Data and Content Support »help..!?!

Author	Topic: help..!?! (3 messages, Page 1 of 1)
lbfvt -Interested User- Posts: 75 Joined: Sep 19, 2006	Posted: Aug 22, 2011 06:52 AM Msg. 1 of 3 g'morning! :) ..for some reason, i've noticed ima not getting any futures data since logging-on last nite. ..doesn't matter what i do (re-start dtniq, p.c etc) the usual routines do not rectify the problem, eh! 8( (non-futures data = streaming ok tho) ..my trading platform on another p.c is feeding along just fine, so it seems to me the problem must be.. at your end - any thoughts!?!? lbfvt!
DTN_CurtisT -DTN Technical Support- Posts: 323 Joined: Jun 14, 2007	Posted: Aug 22, 2011 07:12 AM Msg. 2 of 3 Hello Lbfvt, we have changed symbology from a single year digit code to a two year digit code this past weekend. For example, @ESU1 is now @ESU11, so any futures that are using a 1 instead of an 11 will be invalid on IQFeed. Once you have corrected the futures you are looking at you should be able to receive the data properly again. This only affects futures all other symbols are working properly. If you have any other problems or questions please let us know. Thanks. Curtis Thompson support@iqfeed.net support@dtniq.com Trading Markets Customer Service 1-800-397-7000 x3614
lbfvt -Interested User- Posts: 75 Joined: Sep 19, 2006	Posted: Aug 22, 2011 08:39 AM Msg. 3 of 3 ahh, sweet!! ..and quik as a bunny the prob is solved -- (i gotta remember to check forums once-inna-while for updates on stuff like that, eh;) thanks lots, lbfvt!