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»Forums Index »Archive (2017 and earlier) »Data and Content Support »Marketdepth down
Author Topic: Marketdepth down (5 messages, Page 1 of 1)

skunk
-DTN Evangelist-
Posts: 249
Joined: May 7, 2004


Posted: Mar 15, 2010 12:03 PM          Msg. 1 of 5
Marketdepth on the 66.112.156.xxx servers appears to be down
Marketdepth on the 66.112.148.xxx servers seems fine

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Mar 15, 2010 12:20 PM          Msg. 2 of 5
Hello Skunk, I have looked at both the 148 servers and 156 servers and both of them are updating correctly from what I can see. What symbols did you try within your MarketDepth?

Curtis Thompson
curtis.thompson@dtn.com
Trading Markets Customer Service
1-800-397-7000 x3614

skunk
-DTN Evangelist-
Posts: 249
Joined: May 7, 2004


Posted: Mar 15, 2010 12:32 PM          Msg. 3 of 5
@ESH10

skunk
-DTN Evangelist-
Posts: 249
Joined: May 7, 2004


Posted: Mar 15, 2010 12:34 PM          Msg. 4 of 5
Sorry, I meant @ESM10

In the future, is there a more elegant way of connecting to a specific farm than just disconnecting and reconnecting over and over until the desired server is connected?

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Mar 15, 2010 12:40 PM          Msg. 5 of 5
Hello Skunk, I am seeing updates on @ESM10 as well as @ESH10, however I am not seeing the correct day for them within DTNIQ. I have reported that to our Market Data Services dept for investigation.

As to your second question there is by modifing the host file of your computer, however we do not recommend doing this on a permemant basis due to if we have problems with either the 148 or 156 and you are locked into that one IQFeed will not switchover automatically to the other server farm.

Curtis Thompson
curtis.thompson@dtn.com
Trading Markets Customer Service
1-800-397-7000 x3614
 

 

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