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»Forums Index »Archive (2017 and earlier) »Data and Content Support »Sunday 16:05 ET and no ticks

Author	Topic: Sunday 16:05 ET and no ticks (8 messages, Page 1 of 1)
skunk -DTN Evangelist- Posts: 249 Joined: May 7, 2004	Posted: Aug 24, 2008 03:05 PM Msg. 1 of 8 Please kickstart the server and/or the ops that are supposed to be watching it
dtn mike driscoll -Active Trader Management- Posts: 75 Joined: Dec 20, 2004	Posted: Aug 24, 2008 04:09 PM Msg. 2 of 8 Thank you for posting this issue. Our Engineers are looking into this matter. We apologize for this inconvenience.
multitrak -Interested User- Posts: 20 Joined: May 23, 2005	Posted: Aug 24, 2008 05:10 PM Msg. 3 of 8 well, it's now 5:10pm central, globex has been open for 10 minutes, still no ticks, and my symbol portfolio is only advised on less than half the symbols (8/20) and the rest are listed as "not found." what's going on guys? currently on server 66.112.148.224, running DS with IQ client 4.4.0.3. Edited by multitrak on Aug 24, 2008 at 05:12 PM
David -DTN Evangelist- Posts: 113 Joined: May 7, 2004 I'd rather be...	Posted: Aug 24, 2008 05:25 PM Msg. 4 of 8 Starting yesterday I was not getting back any information on many symbols - today it has continued and after looking 'inside' I see that I am getting 'not found' on the symbols. I tried the DTN test programs and got the same results. This is a serious issue! Thanks and GL! David PS: I'm tyring to do a new version release tonight and this is not helping! *IQXP Software* http://www.iqxp.com LiveWire Update Service PO Box 1417 Fairfield, IA 52556 641-472-8393 http://www.livewire-cablesoft.com/
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: Aug 24, 2008 05:27 PM Msg. 5 of 8 This is being actively worked on by our development and operations staff. Jay Froscheiser DTN - Trading Markets
dtn mike driscoll -Active Trader Management- Posts: 75 Joined: Dec 20, 2004	Posted: Aug 24, 2008 05:29 PM Msg. 6 of 8 Engineers are currently working on this issue. Symbols are showing as invalid, including globex symbols. This issue is critical and our engineers are working to resolve it as quickly as possible.
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: Aug 24, 2008 06:06 PM Msg. 7 of 8 The problems have been corrected and users should be able to set a watch and receive historical data on all symbols now. Jay Froscheiser DTN - Trading Markets
David -DTN Evangelist- Posts: 113 Joined: May 7, 2004 I'd rather be...	Posted: Aug 24, 2008 06:45 PM Msg. 8 of 8 Looks good here! Thanks! All is well that ends well David *IQXP Software* http://www.iqxp.com LiveWire Update Service PO Box 1417 Fairfield, IA 52556 641-472-8393 http://www.livewire-cablesoft.com/