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Viewing User Profile for: DTN_Tim Walter
About Contact
Joined: Apr 25, 2006 12:17 PM
Last Post: Jan 25, 2010 12:10 PM
Last Visit: Jan 25, 2010 12:10 PM
Website: http://www.dtniq.com
Location: Omaha, NE
Occupation: DTNIQ Customer Support Representative
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Post Statistics
DTN_Tim Walter has contributed to 294 posts out of 11500 total posts (2.56%) in 1,592 days (.18 posts per day).

20 Most recent posts:
Data and Content Support » ProphetX Data Jan 25, 2010 12:10 PM (Total replies: 3)

Hello,

Just wanted to update you, we are currently working on converting the history of SCMR so that it can be merged correctly with SCMRD. GNVC I have been watching and the low of 2.96 appears correct. We'll need to continue to monitor on this one to determine why the decimal precision displayed incorrectly for you recently.

Tim

Data and Content Support » ProphetX Data Jan 22, 2010 10:33 PM (Total replies: 3)

Hello,

I just wanted to let you know that I have compiled the data to repair SCMRD with the SCMR data, as soon as I can get an approval from the market data team I will deploy these changes. Hopefully, early to mid Monday if all goes as planned.

On GNVC, the only bar I see that looks odd is for today, but a spot check with a couple vendors verified that the high for the day was 3.29 with a last trade of 2.99. If you feel those numbers are in error we can certainly contact the exchange for verification? Or is there another issue?

I will be sure to contact you on Monday to discuss as well.

Tim

Data and Content Support » Bad ProfhetX Data EXY$Y Jun 23, 2009 10:18 AM (Total replies: 1)

Hello,

We have addressed this data in our ticker system and it will be correct after the changes have had time to replicate through the system.

Thanks for letting us know,

Tim

ProphetX Support » Please fix stock data for ACTC on 5/7/09 May 14, 2009 08:27 AM (Total replies: 1)

I'll look at this right now.

Thanks,
Tim

ProphetX Support » How to use previous days numbers Mar 26, 2009 12:38 PM (Total replies: 2)

Excuse me, there is a mistake there.

HIGHEST (SERIES, 3) + OPEN(SERIES) is correct to your need.

ProphetX Support » How to use previous days numbers Mar 26, 2009 12:34 PM (Total replies: 2)

It appears there was an error in the post, but I did get this question via my email.

how do you write and indicator that takes the highest high of the previous 3 days and then add it to today's open?

And to answer your question, you need need to create a custom study with the following function and then drag and drop this onto any chart for it to populate.

* Note:You could replace SERIES, with a specific symbol if you wanted this on a quotesheet.

HIGHEST (SERIES, 3) + SERIES


Let us know if you have any questions,

Tim

Data and Content Support » ProphetX Data repair Mar 26, 2009 12:24 PM (Total replies: 1)

We will get this addressed, thanks for letting us know.

Data and Content Support » Bad Weekly data for VFIIX Mar 2, 2009 03:49 PM (Total replies: 2)

Hello RHBailin,

After some investigation we found you have a prophetX account and we are seeing it on this end as well. I will get this reported to our data team for correction.

Thanks

Tim Walter

ProphetX Support » Phantom bars still there Feb 20, 2009 10:30 AM (Total replies: 4)

Great! Glad you found a work around that can help others as well, thanks for posting it.

I will post a reply here once we get this patched.

ProphetX Support » Phantom bars still there Feb 19, 2009 07:59 AM (Total replies: 4)

Morning Trades,

I have escalated this issue internally and they are discussing it with product management on the best way to address it. As soon as I hear word back I will post with information.

Thanks

Tim Walter

Edited by DTN_Tim Walter on Feb 19, 2009 at 08:07 AM

ProphetX Support » intraday session holiday Feb 17, 2009 10:03 AM (Total replies: 3)

Trades,

Are you on the latest version of our software? I do see this on clients prior to 3.x so you may need to upgrade. Also under File->Preferences->Charts be sure that there is a check next to Apply daily holidays as well.

ProphetX Support » intraday session holiday Feb 17, 2009 09:56 AM (Total replies: 3)

Hello Trades,

We are looking into this now, I'll respond with what I find.

Thanks!

ProphetX Support » Vista Problems? Dec 12, 2008 10:37 AM (Total replies: 2)

I have received some feedback that I would like to discuss with you. I have sent an email to begin further discussion.

ProphetX Support » Vista Problems? Dec 11, 2008 06:35 PM (Total replies: 2)

Hello,

We will certainly investigate this, I will forward your concerns so we can get them addressed and report back to you. It will be sometime tomorrow before I hear back from the associated parties.

Tim Walter

Data and Content Support » Please repair APL Oct 31, 2008 12:07 PM (Total replies: 6)

I have spoken with the data department and they have received correct data and are putting it in place now.

This location is a fine place to have your concerns addressed, if you would like we are also available from 6-6 CST at 800-532-0136 as well.

Data and Content Support » Please repair APL Oct 30, 2008 09:25 AM (Total replies: 6)

We can certainly address your issue regardless of where it is posted. If you could just let us know the product you are using that will help to steer us in the right direction. We have submitted this request to our data team and they will investigate and get the data corrected for us.

Thank you for letting us know.

ProphetX Support » bar display question Oct 16, 2008 02:42 PM (Total replies: 4)

Hello,

We do show a "blank" bar whenever no trades occur for a given time increment. So the time axis does remain constant.

On Holidays, we eliminate the blank from our charts, however that is optional and can be turned off.

Tim Walter

ProphetX Support » Point and Figure Oct 1, 2008 04:16 PM (Total replies: 2)

After investigating with development I am sorry to say that there is nothing in the software that will allow for us to be able to do this, at this time.

Tim

ProphetX Support » Point and Figure Oct 1, 2008 08:29 AM (Total replies: 2)

Good morning,

I am researching a couple of paths to try and achieve what you are wanting. I will reply as soon as I find out.

Thanks,

Tim Walter

ProphetX Support » @expiration continuous settle prices Sep 2, 2008 01:11 PM (Total replies: 1)

If you view that historical data in a tabular chart you will see a dark line at the expiration of each contract. You could compile the historical data using that method. Does this help?


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