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"Interactive Brokers tick data was inconsistent, so I have switched to using DTN exclusively. It is great to no longer have to worry about my datafeed all day long." - Comment from Philippe
"I started a trial a few weeks back before the market went wild. DTN.IQ didn’t miss anything and beat my other provider. I decided to stay with you because of the great service through all the volatility." - Comment from Mike
"It’s so nice to be working with real professionals!" - Comment from Len
"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal
"I've never had DTN go out on me since switching. ******* would go down a couple times every month when I was using them." - Comment from Bryce in AL.
"I like you guys better than *******...much more stable and a whole lot fewer issues." - Comment from Philip
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
"This beats the pants off CQG, I am definitely switching to the ProphetX 3.0!" - Comment from Stephen
"I just wanted to say how happy I am with your service. I was able to download the API docs last week and I was able to replicate Interactive Brokers historical bar queries and realtime bar queries over the weekend. That was about one of the fastest integrations that I've ever done and it works perfectly!!!!" - Comment from Jason via Email
"After all the anxiety I had with my previous data provider it is a relief not to have to worry about data speed and integrity." - Comment from Eamonn
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"IQ feed works very well, does not have all of the normal interruptions I have grown used to on *******" - Comment from Mark
"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat
"With HUGE volume on AAPL and RIMM for 2 days, everyone in a trading room was whining about freezes, crashes and lag with *******, RealTick, TS and Cyber. InvestorRT with IQFeed was rock solid. I mean SOLID!" - Comment from Public IRC Chat
"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon
"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
"Its working FABULOUSLY for me!! Holy cow...there has been so much I've been missing lately, and with this feed and Linnsoft software...I'm in the game now." - Comment from Chris R.
"I cannot believe what a difference it makes trading with ProphetX!" - Comment from Bruce in Los Angeles
"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"I "bracket trade" all major news releases and I have not found one lag or glitch with DTN.IQ feed. I am very comfortable with their feed under all typical news conditions (Fed releases, employment numbers, etc)." - Comment from Public Forum
"I used to have *******, but they are way more money for the same thing. I have had no probs with data from DTN since switching over." - Comment from Public Forum Post
"I was with ******* for 4 years at $230 a month, this is a huge savings for me, GOD BLESS YOU PEOPLE," - Comment from T.S. via Email
"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"Just a thank you for the very helpful and prompt assistance and services. You provided me with noticeably superior service in my setup compared to a couple of other options I had looked at." - Comment from John
"Very impressed with the quality of your feed - ******* is a real donkey in comparison." - Comment from A.C. via Email
"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
"Thanks for following up with me. You guys do a great job in tech support." - Comment from Phelps
"I am a hedge fund manager here. It’s funny, I have a Bloomberg terminal and a Bridge feed, but I still like having my DTN feed!" - Comment from Feras
"I just wanted to let you know how fast and easy I found it to integrate IQFeed into our existing Java code using your JNI client. In my experience, such things almost never go so smoothly - great job!" - Comment from Nate
"Can I get another account from you? I am tired of ******* going down so often" - Comment from George
"My broker in Davenport suggested I give you a try as he uses your service and says its the best." - Comment from Bill via RT Chat
"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim
"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
"Thank you so much - awesome feed, awesome service!" - Comment from Greg via Email
"Previously I was using *******. IQFeed is WAY more economical, and for my charting needs is just as good, if not better." - Comment from Public Forum Post
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"I've been using Neoticker RT with IQFeed for two months, and I'm very happy with both of the products (I've had IQFeed for two years with very few complaints). The service from both companies is exceptional." - Comment from Public Forum
"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post
"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email
"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed
"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
"Excellent datafeed !!!" - Comment from Arely
"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin
"If you are serious about your trading I would not rely on IB data for serious daytrading. Took me a while to justify the cost of IQ Feed and in the end, it's just a 2 point stop on ES. Better safe than sorry" - Comment from Public Forum
"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum
"Everything is working great with the API. I love it." - Comment from Calvin
"I am very pleased with the DTNIQ system for quotes and news." - Comment from Larry
"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post
"You have an excellent product !!!!!!" - Comment from Arely
"Version 4.0.0.2 has been working well for me and I appreciate that it is now a much tighter client to work with. I feel I can go to press with my own application and rely on a stable platform" - Comment from David in IA.
"IQFeed version 4 is a real screamer compared to anything else I have seen." - Comment from Tom
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Viewing User Profile for: DTN_Tim Walter
About Contact
Joined: Apr 25, 2006 12:17 PM
Last Post: Jun 23, 2009 10:18 AM
Last Visit: Oct 27, 2009 07:28 AM
Website: http://www.dtniq.com
Location: Omaha, NE
Occupation: DTNIQ Customer Support Representative
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Email: tim.walter@dtn.com
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Post Statistics
DTN_Tim Walter has contributed to 292 posts out of 10202 total posts (2.86%) in 1,311 days (.22 posts per day).

20 Most recent posts:
Data and Content Support » Bad ProfhetX Data EXY$Y Jun 23, 2009 10:18 AM (Total replies: 1)

Hello,

We have addressed this data in our ticker system and it will be correct after the changes have had time to replicate through the system.

Thanks for letting us know,

Tim

ProphetX Support » Please fix stock data for ACTC on 5/7/09 May 14, 2009 08:27 AM (Total replies: 1)

I'll look at this right now.

Thanks,
Tim

ProphetX Support » How to use previous days numbers Mar 26, 2009 12:38 PM (Total replies: 2)

Excuse me, there is a mistake there.

HIGHEST (SERIES, 3) + OPEN(SERIES) is correct to your need.

ProphetX Support » How to use previous days numbers Mar 26, 2009 12:34 PM (Total replies: 2)

It appears there was an error in the post, but I did get this question via my email.

how do you write and indicator that takes the highest high of the previous 3 days and then add it to today's open?

And to answer your question, you need need to create a custom study with the following function and then drag and drop this onto any chart for it to populate.

* Note:You could replace SERIES, with a specific symbol if you wanted this on a quotesheet.

HIGHEST (SERIES, 3) + SERIES


Let us know if you have any questions,

Tim

Data and Content Support » ProphetX Data repair Mar 26, 2009 12:24 PM (Total replies: 1)

We will get this addressed, thanks for letting us know.

Data and Content Support » Bad Weekly data for VFIIX Mar 2, 2009 03:49 PM (Total replies: 2)

Hello RHBailin,

After some investigation we found you have a prophetX account and we are seeing it on this end as well. I will get this reported to our data team for correction.

Thanks

Tim Walter

ProphetX Support » Phantom bars still there Feb 20, 2009 10:30 AM (Total replies: 4)

Great! Glad you found a work around that can help others as well, thanks for posting it.

I will post a reply here once we get this patched.

ProphetX Support » Phantom bars still there Feb 19, 2009 07:59 AM (Total replies: 4)

Morning Trades,

I have escalated this issue internally and they are discussing it with product management on the best way to address it. As soon as I hear word back I will post with information.

Thanks

Tim Walter

Edited by DTN_Tim Walter on Feb 19, 2009 at 08:07 AM

ProphetX Support » intraday session holiday Feb 17, 2009 10:03 AM (Total replies: 3)

Trades,

Are you on the latest version of our software? I do see this on clients prior to 3.x so you may need to upgrade. Also under File->Preferences->Charts be sure that there is a check next to Apply daily holidays as well.

ProphetX Support » intraday session holiday Feb 17, 2009 09:56 AM (Total replies: 3)

Hello Trades,

We are looking into this now, I'll respond with what I find.

Thanks!

ProphetX Support » Vista Problems? Dec 12, 2008 10:37 AM (Total replies: 2)

I have received some feedback that I would like to discuss with you. I have sent an email to begin further discussion.

ProphetX Support » Vista Problems? Dec 11, 2008 06:35 PM (Total replies: 2)

Hello,

We will certainly investigate this, I will forward your concerns so we can get them addressed and report back to you. It will be sometime tomorrow before I hear back from the associated parties.

Tim Walter

Data and Content Support » Please repair APL Oct 31, 2008 12:07 PM (Total replies: 6)

I have spoken with the data department and they have received correct data and are putting it in place now.

This location is a fine place to have your concerns addressed, if you would like we are also available from 6-6 CST at 800-532-0136 as well.

Data and Content Support » Please repair APL Oct 30, 2008 09:25 AM (Total replies: 6)

We can certainly address your issue regardless of where it is posted. If you could just let us know the product you are using that will help to steer us in the right direction. We have submitted this request to our data team and they will investigate and get the data corrected for us.

Thank you for letting us know.

ProphetX Support » bar display question Oct 16, 2008 02:42 PM (Total replies: 4)

Hello,

We do show a "blank" bar whenever no trades occur for a given time increment. So the time axis does remain constant.

On Holidays, we eliminate the blank from our charts, however that is optional and can be turned off.

Tim Walter

ProphetX Support » Point and Figure Oct 1, 2008 04:16 PM (Total replies: 2)

After investigating with development I am sorry to say that there is nothing in the software that will allow for us to be able to do this, at this time.

Tim

ProphetX Support » Point and Figure Oct 1, 2008 08:29 AM (Total replies: 2)

Good morning,

I am researching a couple of paths to try and achieve what you are wanting. I will reply as soon as I find out.

Thanks,

Tim Walter

ProphetX Support » @expiration continuous settle prices Sep 2, 2008 01:11 PM (Total replies: 1)

If you view that historical data in a tabular chart you will see a dark line at the expiration of each contract. You could compile the historical data using that method. Does this help?

ProphetX Support » Problem with History Snap Aug 18, 2008 12:06 PM (Total replies: 3)

I did some digging and found your login and after double checking I do not see that you have permissions currently for Platts or OPIS data. If you would like to get this data added you can contact the publishers and they will tell us to add these on for you. If this does not sound correct to you, please contact me at 800-532-0136 and I will investigate more.

Platts at support@platts.com
+1-800-752-8878

OPIS at energycs@opisnet.com
1. 888. 301. 2645

Tim Walter

ProphetX Support » Problem with History Snap Aug 15, 2008 08:31 AM (Total replies: 3)

Good Morning,

We had a bug in a previous version that was causing History Snap to fail. Please verify you are on the latest version and if that does not help just let us know.

Tim Walter


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