Hi Ray

I tried to get this to you last night when it started; but i just got the password now.

Same problem I mentioned on the 59 BB. Fx charts opened after midnight did not have the immediately preceding days data. Eg last night at 12.02 I opened a USDCAD chart, it had everything up until Tuesday 12;01, then blank until 12:01 Thursday. All the indicotrs for Wednesday just smear accross the page til thursday. after midnight the charts keep updating.

As i mentioned yesterday the charts that were open wednesday continued to work fine after midnight and of course had all of the data.

I saved a couple of screen shots if you have an email address I can send them to you.

This morning all charts work fine. I have changed nothing.

Your thoughts?

Keith

This is probably due to chart maintenance which starts around midnight and crosses the day boundary. During this time permanent minute data is generated from tick data and permanent datapoints are added to the daily charts. We are aware of this problem but have not had the opportunity to address it.

Since IQFeed builds datapoints from the incoming data, after the initial data load, charts opened before the maintenance cycle kicks off will continue to update fine.

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Lonnie Shumate
Development Manager, IQ Systems
DTN Market ACCESS

Same problem tonight. do you not know this is the beginning of the prime forex trading periood?

All my short term indicators used for entering trades are meaningless!!!

And you just haven't got around to "addressing the problem"??

Maybe you should buy a couple more Commodore 64's.

Or better yet do your maintenance at 9:00 in the morning and listen the equity traders howl!!


KEITH

Keith,

What intervals and what is the exact symbol you are using? It is currently 12:03 MT and I am able to see minute and daily data for forex.

If the issue is what Lonnie said (and I think it is), the simple solution is to have your chart up before midnight or to not clear your data. Why do you reload the data right after midnight? If you can explain the reason for needing to reload the data, I can evaluate the urgency to correct the timing of maintenence. Every time this has come up for other customers, it hasn't been an issue because they just adjusted the timing of their load of data.

To directly answer your questions:

Yes, we know this is the beginning of prime forex trading.

Your short term indicators would not be useless if you didn't clear and reload your data right at midnight every night.

We haven't addressed the problem because this isn't a problem for any of the thousands of other customers. We prioritize our development resources around issues that effect the largest number of customers first. Because you can easily avoid this problem by not reloading your data, this isn't a high priority to change the maintenence window.

We don't run on Commodore 64's and we have plenty of servers

Running maintenence on chart files at 9am wouldn't make sense, as you know.

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Jay Froscheiser
DTN - Trading Markets

Jay

I monitor six currency pairs, three seperate trading strategies, each requires minimum of three time frames. would require 54 open charts at midnight, plus after an alert from system I would still likey take a quick look at the 4 hour and maybe daily.

It is not practical to manage that many charts at one time; and given my problems with yourselves and Wave 59 crashing it is more than I would like to attempt.

In answer to your specific question, at Midnight, if I have no open positions, I would have the 15 minute charts of the ; EURUSD,GBPUSD, USDCHF, USDCAD, AUDUSD, USDJPY. I would like to trade the EURJPY as well but the only feed you have for it is the tulletts and for some reason it pretty quickly crashes Wave, don't know why and it is a minor issue.

When I get a trade alert from one of these pairs I open the rest of the time frames.

If you have that many servers why not dedicate one for forex until youv'e done your
routine?

You may have thousands of customers but how manuy on forex?How many have gone back to Esignal? Trust me if Wave 59 worked with Esignal or if Esignal charts had the capability of Wave I wouldn't be darkening your doorstep.

Keith

Jay

A quick ps, I don't "clear any data" I just open whatever chart I need and the day befores data is not there.

Keith

Keith,

The information you provided is very much appreciated. It gives me a better understanding on what the issue is with the timing of our maintenence for historical data. We will have to look at this and see if there is anything we can do to keep the maintenence from effecting the retrieval of data shortly after midnight.

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Jay Froscheiser
DTN - Trading Markets