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»Forums Index »Product Support »DTN.IQ Client Software Support »Website Symbol Lookup don't show all symbols
Author Topic: Website Symbol Lookup don't show all symbols (4 messages, Page 1 of 1)

Skaarj
-Interested User-
Posts: 11
Joined: Jul 10, 2014


Posted: Mar 26, 2020 06:51 AM          Msg. 1 of 4
When I try to lookup some symbols from BMF or SGX there is no any results, but this symbols exist at txt-file (mktsymbols_v2) list of all symbols, that you can download from the same page: http://www.iqfeed.net/symbolguide/index.cfm?symbolguide=lookup

For example,
BMF: WDO, WIN
SGX: IN, TW, SS

few days ago they were there, but now - "No Records Found Please try again!!"

Also, one thing. There are 2 740 970 records in txt-file, but symbol lookup page tell us: "Total Available Records: 2700677".

DTN_Stephen
-DTN Evangelist-
Posts: 238
Joined: Aug 22, 2014


Posted: Mar 26, 2020 06:57 AM          Msg. 2 of 4
If you would like to pull a full list of symbols for a specific exchange please enter a space in the Search Text/String field.

I will research your second question and post when I have additional information.

Thank you

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com

DTN_Stephen
-DTN Evangelist-
Posts: 238
Joined: Aug 22, 2014


Posted: Mar 26, 2020 03:05 PM          Msg. 3 of 4
I wanted to follow up regarding the difference in symbol search and .txt file (Symbols)

We are currently running some updates to the database to correct the issue. I will post again when this is resolved.

Please be aware you can email support@iqfeed.net and we can reply back to you directly by email as well.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com

DTN_Stephen
-DTN Evangelist-
Posts: 238
Joined: Aug 22, 2014


Posted: Mar 27, 2020 02:32 PM          Msg. 4 of 4
We have resolved the database issues that were causing your pain points when utilizing the Symbol Search (Lookup Tool) on our website www.iqfeed.net

I have verified the following symbols do exist in the Symbol Lookup tool.

BMF: WDO and WIN
SGX: IN, TS, SS

We appreciate you bringing this to our attention and I hope you have a wonderful weekend.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
stephen.shockey@dtn.com
 

 

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