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»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »Website Symbol Lookup don't show all symbols

Author	Topic: Website Symbol Lookup don't show all symbols (4 messages, Page 1 of 1)
Skaarj -Interested User- Posts: 11 Joined: Jul 10, 2014	Posted: Mar 26, 2020 06:51 AM Msg. 1 of 4 When I try to lookup some symbols from BMF or SGX there is no any results, but this symbols exist at txt-file (mktsymbols_v2) list of all symbols, that you can download from the same page: http://www.iqfeed.net/symbolguide/index.cfm?symbolguide=lookup For example, BMF: WDO, WIN SGX: IN, TW, SS few days ago they were there, but now - "No Records Found Please try again!!" Also, one thing. There are 2 740 970 records in txt-file, but symbol lookup page tell us: "Total Available Records: 2700677".
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Mar 26, 2020 06:57 AM Msg. 2 of 4 If you would like to pull a full list of symbols for a specific exchange please enter a space in the Search Text/String field. I will research your second question and post when I have additional information. Thank you Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Mar 26, 2020 03:05 PM Msg. 3 of 4 I wanted to follow up regarding the difference in symbol search and .txt file (Symbols) We are currently running some updates to the database to correct the issue. I will post again when this is resolved. Please be aware you can email support@iqfeed.net and we can reply back to you directly by email as well. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Mar 27, 2020 02:32 PM Msg. 4 of 4 We have resolved the database issues that were causing your pain points when utilizing the Symbol Search (Lookup Tool) on our website www.iqfeed.net I have verified the following symbols do exist in the Symbol Lookup tool. BMF: WDO and WIN SGX: IN, TS, SS We appreciate you bringing this to our attention and I hope you have a wonderful weekend. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com