DTN IQFeed, DTN.IQ, DTN ProphetX Support Forums

Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)

"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum

"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim

"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George

"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum

"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email

"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal

"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei

"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don

"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email

"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim

Home

Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather

DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter

»Forums Index »Archive (2017 and earlier) »Data and Content Support »Robusta Coffee suspicious data LRC#C

Author	Topic: Robusta Coffee suspicious data LRC#C (6 messages, Page 1 of 1)
tkmaxx -Interested User- Posts: 11 Joined: Oct 3, 2015	Posted: Nov 7, 2015 06:43 PM Msg. 1 of 6 There are multiple days between Oct 2008 and Feb 2009 where each daily bar has got a single value for OHLC. Can you please investigate? Maybe you are stitching the wrong contracts? Screenshot attached File Attached: RobustaCoffee.PNG (downloaded 1680 times)
DTN_LorenF -DTN Technical Support- Posts: 228 Joined: May 11, 2004	Posted: Nov 9, 2015 06:47 AM Msg. 2 of 6 Tkmaxx I see the data missing on our one server farm. We are working on resolving this issue. Thank you for reporting it.
tkmaxx -Interested User- Posts: 11 Joined: Oct 3, 2015	Posted: Nov 29, 2015 05:31 AM Msg. 3 of 6 Doesn't look like it got fixed
tkmaxx -Interested User- Posts: 11 Joined: Oct 3, 2015	Posted: Jan 17, 2016 05:16 PM Msg. 4 of 6 bump
DTN_CurtisT -DTN Technical Support- Posts: 323 Joined: Jun 14, 2007	Posted: Jan 17, 2016 05:42 PM Msg. 5 of 6 Hello tkmaxx, on the Robusta Coffee, I will forwarded this to our Market Data Services Dept. for further investigation as I am seeing some days recently that are showing single values as well for OHLC. We will let you know what we find out. Curtis Thompson support@iqfeed.net support@dtniq.com support@prophetx.com Trading Markets Customer Service 1-800-397-7000
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Jan 18, 2016 09:50 AM Msg. 6 of 6 We have verified with our Market Data department that Robusta Coffee LRC#C data points are correct at this time. Please keep in mind you may need to force your charting platform to do a reload of data to refresh it's database. Stephen Shockey \| Trading Markets \| United States \|Customer Service Technical Support Email: support@iqfeed.net Edited by DTN_Stephen on Jan 18, 2016 at 09:51 AM