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»Forums Index »Product Support »Data and Content Support »missing data for GOOGL from 2014-06-17 to 2014-07-01
Author Topic: missing data for GOOGL from 2014-06-17 to 2014-07-01 (8 messages, Page 1 of 1)

Skaarj
-Interested User-
Posts: 5
Joined: Jul 10, 2014


Posted: Jul 10, 2014 11:44 AM          Msg. 1 of 8
History is missing for GOOGL in periods:
2014-06-09
2014-06-11 to 2014-06-13
2014-06-16 to 2014-06-30

There now data in that periods, but it must be.

DTN_LorenF
-DTN Technical Support-
Posts: 228
Joined: May 11, 2004


Posted: Jul 10, 2014 02:19 PM          Msg. 2 of 8
Skaari

Yes, we had a rogue process corrupt some data in the system and the corrupted data has been removed. We are working on restoring it currently.

Skaarj
-Interested User-
Posts: 5
Joined: Jul 10, 2014


Posted: Jul 11, 2014 07:34 AM          Msg. 3 of 8
Thanks for answer, hope it will be resolved soon.

dwrowley
-Interested User-
Posts: 14
Joined: Feb 8, 2010


Posted: Jul 12, 2014 02:57 PM          Msg. 4 of 8
I've noticed a LOT of symbols who have gaps in their data from April 9th through 30th, 2014 and June 4th through June 30th...

Any ETA on when the data will be restored?

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Jul 12, 2014 03:47 PM          Msg. 5 of 8
Hello, I am sorry I do not have anything concrete at this time for you as to an ETA. This continues to be our highest priority and we hope to have this handled as soon as possible. We will let everyone know when the data has been reinserted to the database, so that you can get back to business.

Tim

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Jul 14, 2014 09:32 AM          Msg. 6 of 8
The recent issues affecting intraday history for several equities over the last couple months have been resolved at this time. We apologize for the interruption in the data, but please let us know if you see anything else going forward.


Tim

dwrowley
-Interested User-
Posts: 14
Joined: Feb 8, 2010


Posted: Jul 14, 2014 04:16 PM          Msg. 7 of 8
So far it looks like all the missing data has been restored on the symbols I'm tracking (1800+)

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Jul 14, 2014 04:24 PM          Msg. 8 of 8
Great, thanks for the confirmation.

Tim
 

 

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