Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
"I am very pleased with the DTNIQ system for quotes and news." - Comment from Larry
"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George
"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"The service is great, I see a noticeable improvement in my volume profiles over [broker]'s data feed" - Comment from Larry
"I like you guys better than *******...much more stable and a whole lot fewer issues." - Comment from Philip
"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"With HUGE volume on AAPL and RIMM for 2 days, everyone in a trading room was whining about freezes, crashes and lag with *******, RealTick, TS and Cyber. InvestorRT with IQFeed was rock solid. I mean SOLID!" - Comment from Public IRC Chat
"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »IQFeed 3rd Party Software Support »QCollector Error
Author Topic: QCollector Error (11 messages, Page 1 of 1)

dnokes
-Interested User-
Posts: 2
Joined: Dec 20, 2006


Posted: Dec 20, 2006 01:15 PM          Msg. 1 of 11
Hello,

I have a trial of IQFeed and I have purchased QCollector for DTN. I am trying to download a sample of time & sales [say LEH (NYSE)] but I keep getting the following error:

Windows socket error: No connection could be made because the target machine actively refused it (10061), on API 'connect'

Has anyone come across this before. When I check the connection using the manager I see that the feed is up and running. I have one week to figure this out to decide whether I will add DTN to my list of feeds.

Thanks

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Dec 20, 2006 01:53 PM          Msg. 2 of 11
Hello,

I am doing some investigation on this now and will contact you as soon as I have resolution.

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Dec 20, 2006 02:47 PM          Msg. 3 of 11
I was able to connect to this without any unusual issues. I would suggest attempting a reboot to reset the network connections and if you have further issues to call me at 800-397-7000 x3323 and I will be happy to help get everything configured.

Tim

dnokes
-Interested User-
Posts: 2
Joined: Dec 20, 2006


Posted: Dec 20, 2006 02:56 PM          Msg. 4 of 11
Thanks Tim. I will try that. I thought it might be a firewall thing so I will look into that too.

DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006


Posted: Apr 27, 2007 04:21 PM          Msg. 5 of 11
I recently had this issue reported to me again and simply closing the software down and restarting it corrected this issue for him. I just wanted to note it here for others having this issue as a possible solution.

Thanks for letting us know P.

Tim
Edited by DTN_Tim Walter on Apr 27, 2007 at 04:25 PM

mss
-Interested User-
Posts: 4
Joined: May 9, 2007


Posted: May 9, 2007 11:38 AM          Msg. 6 of 11
Am I correct in saying that QCollector does not work with the new IQFEED client software? I have been using QCollector for awhile but, after upgrading to the new IQFEED client, I have been unable to get QCollector to load.

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore


Posted: May 9, 2007 11:41 AM          Msg. 7 of 11
See http://forums.dtn.com/index.cfm?page=topic&topicID=1514. As far as we know, they have updated, but it may be worth contacting QCollector to see if they have a new build available.

Jay Froscheiser
DTN - Trading Markets

mss
-Interested User-
Posts: 4
Joined: May 9, 2007


Posted: May 9, 2007 11:55 AM          Msg. 8 of 11
Thank you. I sent them an inquiry a few days ago but have not heard back.

MSS

tradeworks
-Interested User-
Posts: 5
Joined: May 11, 2006


Posted: May 10, 2007 10:17 AM          Msg. 9 of 11
Quote: Thank you. I sent them an inquiry a few days ago but have not heard back.

MSS
--- Original message by mss on May 9, 2007 11:55 AM
A response to your question was sent to you on Monday. Perhaps you don't have your email filters set up correctly? You should see a message with subject "Re: Tradeworks Software feedback".

In any case, let me respond again here.:

1. I'm not sure what you mean by "cannot load QCollector". Do you mean the program won't start up? Are you seeing any error messages?

2. I suggest you go to our web site at
http://www.mechtrading.com/qcollector/dtn/download.htm and install the latest version of QCollector For DTN IQFeed.

I haven't received any other reports of problems running QCollector with the new release of the IQFeed client software.

Regards,

Dave DeLuca
Tradeworks Software
http://www.mechtrading.com

mss
-Interested User-
Posts: 4
Joined: May 9, 2007


Posted: May 11, 2007 12:36 PM          Msg. 10 of 11
I found your original response. Sorry for the misinformation.

mss
-Interested User-
Posts: 4
Joined: May 9, 2007


Posted: May 11, 2007 03:03 PM          Msg. 11 of 11
My copy is working again. My problems apparently related to how I installed the new version of Qcollector as opposed to how Qcollector works with IQFEED.

MSS
 

 

Time: Wed May 18, 2022 1:47 AM CFBB v1.2.0 15 ms.
© AderSoftware 2002-2003