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"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim
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"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email
"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal
"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
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Viewing User Profile for: Nick63
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Joined: Jan 27, 2012 07:47 AM
Last Post: Feb 6, 2012 02:29 AM
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Nick63 has contributed to 11 posts out of 21185 total posts (0.05%) in 4,474 days (0.00 posts per day).

20 Most recent posts:
Data and Content Support » Eurex data Feb 6, 2012 02:29 AM (Total replies: 81)

Quote: Looks like the problems are back again !!! What's going on guys ???

--- Original message by mishka on Feb 6, 2012 02:21 AM
Hi Mishka,
fortunately it seems all ok

Data and Content Support » Eurex data Feb 2, 2012 02:56 AM (Total replies: 81)

I confirm since 20 minutes real time feed

Data and Content Support » Eurex data Feb 2, 2012 02:04 AM (Total replies: 81)

Hi Jay,
unfortunately problems are still continuing this morning

Data and Content Support » Eurex data Feb 1, 2012 11:37 AM (Total replies: 81)

Quote: Thanks for the update, I really appreciate the fact that you guys are working hard on it. I know you were before but with the frequent posts and twitter updates it really lets me know you're doing your best.
--- Original message by cunparis on Feb 1, 2012 11:08 AM
I agree, I share any word

Data and Content Support » Eurex data Jan 31, 2012 06:54 AM (Total replies: 81)

Quote: We are aware that you are experiencing some delays with your Eurex quotes. We are working with our provider to troubleshoot and resolve the issue as quickly as possible. This issue has the highest priority both internally at DTN and externally with our data provider. We apologize for the inconvenience this is causing you.
--- Original message by DTN Todd on Jan 31, 2012 03:03 AM
I want to believe in you, dear Todd, but it's almost 3 hours at the time

Data and Content Support » Eurex data Jan 31, 2012 03:50 AM (Total replies: 81)

Quote:
Quote: Hi Rob,
excuse me but I didn't understand very well, probably cause my English is very bad)) but how can you ceck latency? do you compare IQ Feed with another data vendor using some software or what? I'm very interested about this.

Thanks in advance
--- Original message by Nick63 on Jan 28, 2012 10:43 AM
Hi

I confirm, today big delay with Eurex data , CME is working good.
Why don't cut the fees of Eurex until issues aren't resolved? ^_^ :D

Hi Nick
IMHO you can easily see latency comparing the DOM(TT ,Rithmic,...) with your chart.
--- Original message by max on Jan 31, 2012 03:39 AM
hi Max, good idea

yes, thanks, but lag is so wide that it's enough to compare it with the computer's clock!! 66 minutes

Data and Content Support » Eurex data Jan 31, 2012 02:27 AM (Total replies: 81)

no now are 17!!

Data and Content Support » Eurex data Jan 31, 2012 02:08 AM (Total replies: 81)

this morning just 5 minutes

Data and Content Support » Eurex data Jan 30, 2012 04:51 AM (Total replies: 81)

yes, I agree totally! I'm very surprised about that. I decided to use DTN IQ cause I considered it a reliable data vendor, reading various feedbacks on the web but I can't say the same at the moment.
Probably European markets are not considered a priority from US vendors cause I had some trouble even with Tradestation, while CME is always good

Data and Content Support » Eurex data Jan 28, 2012 10:43 AM (Total replies: 81)

Hi Rob,
excuse me but I didn't understand very well, probably cause my English is very bad)) but how can you ceck latency? do you compare IQ Feed with another data vendor using some software or what? I'm very interested about this.

Thanks in advance

Data and Content Support » Eurex data Jan 27, 2012 10:21 AM (Total replies: 81)

Quote: Well, your Eurex feed continues to lag today. It is just now by about 20 seconds, enough to cost me some money.

This is not acceptable.
--- Original message by FGBL07 on Jan 27, 2012 02:16 AM
I agree, today it's happened again, expecially during fast market periods


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