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»Forums Index »Product Support »Data and Content Support »I can't download the Backadjusted data for some futures
Author Topic: I can't download the Backadjusted data for some futures (2 messages, Page 1 of 1)

envisioninvest
-Interested User-
Posts: 2
Joined: Sep 13, 2022

Envision


Posted: Sep 14, 2022 07:46 PM          Msg. 1 of 2
Hello!

I am trying to download the Backadjusted data for the gold, silver and copper instruments but I am not receiving anything, before I used the continuous contracts of these instruments I had no problem, so I wanted to know if I should hire an additional service to obtain this data or know if i'm doing something wrong

These are the instrument symbols I'm using:
gold: QGC#C
silver: QSI#C
copper QHG#C

Envision

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Sep 15, 2022 06:18 AM          Msg. 2 of 2
To view data on these symbols you will need to make sure you have either Delayed or Real Time Comex and Nymex on your IQ Feed account.

You can verify this by going to myaccount.dtn.com and logging in. Please go to Existing Accounts and your exchanges will be listed there. You can also add exchanges from this page as well if you need to add the above exchanges.

Once an exchange is added please completely logout/disconnect the IQ Feed client and log back in to authorize the new exchanges.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net
 

 

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