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"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat

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"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam

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"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum

"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post

"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed

"Everything is working great ! Very impressive client. The news refreshes better and is more pertinent than the ******* feed I paid $ 100/month for. I Also like the charts a lot." - Comment from Leon

"This beats the pants off CQG, I am definitely switching to the ProphetX 3.0!" - Comment from Stephen

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»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »News History Error.

Author	Topic: News History Error. (5 messages, Page 1 of 1)
Craig -DTN Guru- Posts: 326 Joined: Apr 16, 2010	Posted: Jan 15, 2022 11:54 AM Msg. 1 of 5 This error is back (in response to a NSY request): "Error processing news story counts from server. Error Code:15" This error has come and gone in the past, but seems particularly bad this weekend.
DTN_Gary_Stephen -DTN Guru- Posts: 396 Joined: Jul 3, 2019	Posted: Jan 17, 2022 07:46 AM Msg. 2 of 5 Craig, The past weekend, what time(s) of day did this error? Was it just at 6 a.m. on Saturday, or at any other times? We are investigating now, and it would be helpful to know what times and days you encountered the error. Sincerely, Gary Stephen DTN IQFeed Implementation Support Specialist
Craig -DTN Guru- Posts: 326 Joined: Apr 16, 2010	Posted: Jan 17, 2022 02:04 PM Msg. 3 of 5 Jan-16 12:03:33.0545163 AM [T: 01]ERROR: IQFeedSubSystem.BackFillManager.ProcessErrorMsg(E,Error processing news story counts from server. Error Code:15.!ENDMSG!,) for symbol EFA Jan-15 06:00:01.3303308 PM [T: 01]ERROR: IQFeedSubSystem.BackFillManager.ProcessErrorMsg(E,Error processing news story counts from server. Error Code:15.!ENDMSG!,) for symbol CRY Times are NZ AKL timezone.
DTN_Gary_Stephen -DTN Guru- Posts: 396 Joined: Jul 3, 2019	Posted: Jan 17, 2022 02:52 PM Msg. 4 of 5 So two different times? 12:00 on the 16th and 06:00 on the 15th, both NZL time? Sincerely, Gary Stephen DTN IQFeed Implementation Support Specialist
Craig -DTN Guru- Posts: 326 Joined: Apr 16, 2010	Posted: Jan 17, 2022 04:02 PM Msg. 5 of 5 Correct.