
Craig
-DTN Guru-
Posts: 326
Joined: Apr 16, 2010
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Posted: Jan 15, 2022 11:54 AM

Msg. 1 of 5
This error is back (in response to a NSY request):
"Error processing news story counts from server. Error Code:15"
This error has come and gone in the past, but seems particularly bad this weekend.
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DTN_Gary_Stephen
-DTN Guru-
Posts: 403
Joined: Jul 3, 2019
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Posted: Jan 17, 2022 07:46 AM

Msg. 2 of 5
Craig,
The past weekend, what time(s) of day did this error? Was it just at 6 a.m. on Saturday, or at any other times?
We are investigating now, and it would be helpful to know what times and days you encountered the error.
Sincerely, Gary Stephen DTN IQFeed Implementation Support Specialist
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Craig
-DTN Guru-
Posts: 326
Joined: Apr 16, 2010
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Posted: Jan 17, 2022 02:04 PM

Msg. 3 of 5
Jan-16 12:03:33.0545163 AM [T: 01]ERROR: IQFeedSubSystem.BackFillManager.ProcessErrorMsg(E,Error processing news story counts from server. Error Code:15.!ENDMSG!,) for symbol EFA
Jan-15 06:00:01.3303308 PM [T: 01]ERROR: IQFeedSubSystem.BackFillManager.ProcessErrorMsg(E,Error processing news story counts from server. Error Code:15.!ENDMSG!,) for symbol CRY
Times are NZ AKL timezone.
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DTN_Gary_Stephen
-DTN Guru-
Posts: 403
Joined: Jul 3, 2019
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Posted: Jan 17, 2022 02:52 PM

Msg. 4 of 5
So two different times? 12:00 on the 16th and 06:00 on the 15th, both NZL time?
Sincerely, Gary Stephen DTN IQFeed Implementation Support Specialist
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Craig
-DTN Guru-
Posts: 326
Joined: Apr 16, 2010
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Posted: Jan 17, 2022 04:02 PM

Msg. 5 of 5
Correct.
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