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»Forums Index »Product Support »Data and Content Support »Zero data in historical trades
Author Topic: Zero data in historical trades (3 messages, Page 1 of 1)

tarasov
-Interested User-
Posts: 12
Joined: Oct 24, 2020


Posted: Oct 18, 2021 03:38 AM          Msg. 1 of 3
Hello.
I'm loading historical trades data with request 'HTT,PHYS,20210505 000000,20210505 120000,,,,1,H_0000000000,100'.
In trades, I see a strange situation, for all trades in range 2021-05-05 11:12:04.932000-04:00 -- 2021-05-05 11:26:35.608000-04:00 columns tick_id, tot_vlm, bid and ask are zero.
It looks like a problem with the data, can you check it?

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Oct 18, 2021 06:21 AM          Msg. 2 of 3
We are looking into the data for PHYS.

I will post a reply as soon as I have a response from our market data team.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014


Posted: Oct 18, 2021 09:48 AM          Msg. 3 of 3
Unfortunately the exchange had problems providing data on 5/5/21.

The file the exchange provided later did not contain values; so they are indicated as ZERO'S in the file.

There is not a way to recover the data from the exchange.

Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net
 

 

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