tarasov
-Interested User-
Posts: 12
Joined: Oct 24, 2020
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Posted: Oct 18, 2021 03:38 AM
Msg. 1 of 3
Hello. I'm loading historical trades data with request 'HTT,PHYS,20210505 000000,20210505 120000,,,,1,H_0000000000,100'. In trades, I see a strange situation, for all trades in range 2021-05-05 11:12:04.932000-04:00 -- 2021-05-05 11:26:35.608000-04:00 columns tick_id, tot_vlm, bid and ask are zero. It looks like a problem with the data, can you check it?
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DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014
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Posted: Oct 18, 2021 06:21 AM
Msg. 2 of 3
We are looking into the data for PHYS.
I will post a reply as soon as I have a response from our market data team.
Stephen Shockey Senior Customer Support Representative and Product Support Specialist
DTN 800-779-7299 support@iqfeed.net
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DTN_Stephen
-DTN Guru-
Posts: 453
Joined: Aug 22, 2014
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Posted: Oct 18, 2021 09:48 AM
Msg. 3 of 3
Unfortunately the exchange had problems providing data on 5/5/21.
The file the exchange provided later did not contain values; so they are indicated as ZERO'S in the file.
There is not a way to recover the data from the exchange.
Stephen Shockey Senior Customer Support Representative and Product Support Specialist
DTN 800-779-7299 support@iqfeed.net
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