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"I ran your IQFeed DDE vs. my broker vs. a level II window for some slow-moving options. I would see the level II quote change, then your feed update instantaneously. My broker's DDE, however, would take as much as 30 seconds to update. I am not chasing milliseconds, but half a minute is unacceptable." - Comment from Rob

"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email

"And by the way, have to say this. I love the IQFeed software. It's rock solid and it has a really nice API." - Comment from Thomas via RT Chat

"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah

"I "bracket trade" all major news releases and I have not found one lag or glitch with DTN.IQ feed. I am very comfortable with their feed under all typical news conditions (Fed releases, employment numbers, etc)." - Comment from Public Forum

"I've been using Neoticker RT with IQFeed for two months, and I'm very happy with both of the products (I've had IQFeed for two years with very few complaints). The service from both companies is exceptional." - Comment from Public Forum

"I started a trial a few weeks back before the market went wild. DTN.IQ didn’t miss anything and beat my other provider. I decided to stay with you because of the great service through all the volatility." - Comment from Mike

"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George

"I like you guys better than *******...much more stable and a whole lot fewer issues." - Comment from Philip

"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email

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»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »Website Symbol Lookup don't show all symbols

Author	Topic: Website Symbol Lookup don't show all symbols (4 messages, Page 1 of 1)
Skaarj -Interested User- Posts: 11 Joined: Jul 10, 2014	Posted: Mar 26, 2020 06:51 AM Msg. 1 of 4 When I try to lookup some symbols from BMF or SGX there is no any results, but this symbols exist at txt-file (mktsymbols_v2) list of all symbols, that you can download from the same page: http://www.iqfeed.net/symbolguide/index.cfm?symbolguide=lookup For example, BMF: WDO, WIN SGX: IN, TW, SS few days ago they were there, but now - "No Records Found Please try again!!" Also, one thing. There are 2 740 970 records in txt-file, but symbol lookup page tell us: "Total Available Records: 2700677".
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Mar 26, 2020 06:57 AM Msg. 2 of 4 If you would like to pull a full list of symbols for a specific exchange please enter a space in the Search Text/String field. I will research your second question and post when I have additional information. Thank you Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Mar 26, 2020 03:05 PM Msg. 3 of 4 I wanted to follow up regarding the difference in symbol search and .txt file (Symbols) We are currently running some updates to the database to correct the issue. I will post again when this is resolved. Please be aware you can email support@iqfeed.net and we can reply back to you directly by email as well. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Mar 27, 2020 02:32 PM Msg. 4 of 4 We have resolved the database issues that were causing your pain points when utilizing the Symbol Search (Lookup Tool) on our website www.iqfeed.net I have verified the following symbols do exist in the Symbol Lookup tool. BMF: WDO and WIN SGX: IN, TS, SS We appreciate you bringing this to our attention and I hope you have a wonderful weekend. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 stephen.shockey@dtn.com