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"I ran your IQFeed DDE vs. my broker vs. a level II window for some slow-moving options. I would see the level II quote change, then your feed update instantaneously. My broker's DDE, however, would take as much as 30 seconds to update. I am not chasing milliseconds, but half a minute is unacceptable." - Comment from Rob

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»Forums Index »Archive (2017 and earlier) »IQFeed Datafeed Wish List »365 days TICK HISTORY needed

Author	Topic: 365 days TICK HISTORY needed (5 messages, Page 1 of 1)
logan23 -Interested User- Posts: 1 Joined: Jan 13, 2019	Posted: Jan 13, 2019 10:09 AM Msg. 1 of 5 Hi, You are currently offering "180 calendar days of tick history" I believe that it's not enough. Why? Because custom bars are built from tick history and getting 6 months of these bars isn't enough for serious Forex backtests. I understand that it will increase data traffic, but keep in mind that internet speed and computers CPU power are getting faster each day (+ SSDs, no more hard disks), hence I believe it's time to update your offer and consider my request to definitely beat DTN competition. You may believe that it will incur additional ISP costs but this is wrong. ISPs competition offers have never been so high and I'm pretty sure that your company's boss is able to negotiate this additional traffic bandwidth for free with same of higher speed... Thanks Edited by logan23 on Jan 13, 2019 at 10:12 AM Edited by logan23 on Jan 13, 2019 at 10:58 AM
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Jan 14, 2019 07:01 AM Msg. 2 of 5 We appreciate your feedback regarding Tick Data availability. I have submitted a Customer Request to our Product Management team. Please keep in mind when we make changes to our datafeed we will update our Twitter page. http://twitter.com/dtn_iqfeed?lang=en Stephen Shockey \| DTN \| Trading Customer Service Technical Support Phone: 800.779.7299 \| International 402.255.3918 stephen.shockey@dtn.com www.dtn.com
Maxine125 -Interested User- Posts: 2 Joined: Feb 18, 2021	Posted: Feb 18, 2021 08:37 AM Msg. 3 of 5 How was the problem resolved?
DTN_Stephen -DTN Guru- Posts: 453 Joined: Aug 22, 2014	Posted: Feb 18, 2021 09:27 AM Msg. 4 of 5 This was escalated to our Product Management team in 2019. At that time we decided not to go forward with adding additional historical tick data above and beyond the current offering of 180 calendar days. If you would like to enter a Customer Request for Enhancement to add additional tick history please email us at support@iqfeed.net with your IQ Login ID. Stephen Shockey Senior Customer Support Representative and Product Support Specialist DTN 800-779-7299 support@iqfeed.net
Maxine125 -Interested User- Posts: 2 Joined: Feb 18, 2021	Posted: Feb 19, 2021 02:42 AM Msg. 5 of 5 Oh, ok Thank u!