Hi,

You are currently offering "180 calendar days of tick history"

I believe that it's not enough. Why? Because custom bars are built from tick history and getting 6 months of these bars isn't enough for serious Forex backtests.

I understand that it will increase data traffic, but keep in mind that internet speed and computers CPU power are getting faster each day (+ SSDs, no more hard disks), hence I believe it's time to update your offer and consider my request to definitely beat DTN competition.

You may believe that it will incur additional ISP costs but this is wrong.
ISPs competition offers have never been so high and I'm pretty sure that your company's boss is able to negotiate this additional traffic bandwidth for free with same of higher speed...

Thanks
Edited by logan23 on Jan 13, 2019 at 10:12 AM
Edited by logan23 on Jan 13, 2019 at 10:58 AM

We appreciate your feedback regarding Tick Data availability. I have submitted a Customer Request to our Product Management team.

Please keep in mind when we make changes to our datafeed we will update our Twitter page.


http://twitter.com/dtn_iqfeed?lang=en

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Stephen Shockey | DTN | Trading Customer Service Technical Support
Phone: 800.779.7299 | International 402.255.3918
stephen.shockey@dtn.com
www.dtn.com

How was the problem resolved?

This was escalated to our Product Management team in 2019.

At that time we decided not to go forward with adding additional historical tick data above and beyond the current offering of 180 calendar days.

If you would like to enter a Customer Request for Enhancement to add additional tick history please email us at support@iqfeed.net with your IQ Login ID.

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Stephen Shockey
Senior Customer Support Representative and Product Support Specialist

DTN
800-779-7299
support@iqfeed.net

Oh, ok
Thank u!