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»Forums Index »Archive (2017 and earlier) »Data and Content Support »Real Time data in 7min delay

Author	Topic: Real Time data in 7min delay (13 messages, Page 1 of 1)
Eitzik -Interested User- Posts: 5 Joined: Feb 4, 2005	Posted: May 4, 2005 11:03 AM Msg. 1 of 13 yesterday 03-may-2005 at 14:15 or so NY time I had some problems getting REAL realtime data for stocks on the NASDAQ. I use Iqfeed and QoutTracker. I don't know how but I ended up getting real time data in a delay of about 7min for the rest of the day (till 16:00 NY time). Does that have anything to do with IQfeed servers? Has anyone encountered this problem? Eitzik
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: May 4, 2005 11:08 AM Msg. 2 of 13 Yes. That was related to the system problems yesterday. Jay Froscheiser DTN Market Access, LLC.
Eitzik -Interested User- Posts: 5 Joined: Feb 4, 2005	Posted: May 4, 2005 11:15 AM Msg. 3 of 13 let me understand that. So everyone who was connectet to IQfeed at that time got this data "playing" in real time but delayed 7min? what happens if I erase the data and do a tick by tick back fill? will I get the qoutes with the right timing? Eitzik
Eitzik -Interested User- Posts: 5 Joined: Feb 4, 2005	Posted: May 4, 2005 11:20 AM Msg. 4 of 13 does the "system problems" you reporting to had, had anything to do with the fast market conditions that have developed at the time? Eitzik
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: May 4, 2005 11:20 AM Msg. 5 of 13 Some servers queued data, which was causing the problem. It only effected streaming quote data, and backfilling from the servers would return data that was real time. Jay Froscheiser DTN Market Access, LLC.
DTN_Jay_Froscheiser -VP, Product Operations- Posts: 1746 Joined: May 3, 2004 DTN IQFeed/DTN.IQ/DTN NxCore	Posted: May 4, 2005 11:23 AM Msg. 6 of 13 There are many reasons that can cause a problem. Hardware failure, software failure, network failure, market volume, customer load, etc. We have taken corrective actions and do not expect any further issues like the ones experienced on Tuesday. Jay Froscheiser DTN Market Access, LLC.
skunk -DTN Evangelist- Posts: 249 Joined: May 7, 2004	Posted: May 5, 2005 09:02 AM Msg. 7 of 13 "We have taken corrective actions and do not expect any further issues like the ones experienced on Tuesday." Please check again. Thurs 09:59 ET the lagging is back
skunk -DTN Evangelist- Posts: 249 Joined: May 7, 2004	Posted: May 5, 2005 09:04 AM Msg. 8 of 13 Those of us using the IQ time update message to generate interval bars will notice at least 90 seconds lag NOW
skunk -DTN Evangelist- Posts: 249 Joined: May 7, 2004	Posted: May 5, 2005 09:11 AM Msg. 9 of 13 "Only" 50 seconds behind now. Edited by skunk on May 5, 2005 at 09:11 AM
skunk -DTN Evangelist- Posts: 249 Joined: May 7, 2004	Posted: May 5, 2005 09:16 AM Msg. 10 of 13 And its correct again. Another "hardware failure" that mysteriously repaired itself as soon as the market slows down?
skunk -DTN Evangelist- Posts: 249 Joined: May 7, 2004	Posted: May 5, 2005 09:39 AM Msg. 11 of 13 And as soon as the trade rate increases the time updates start lagging... Please fix this, or at least do your testing on non production systems PLEASE!
skunk -DTN Evangelist- Posts: 249 Joined: May 7, 2004	Posted: May 9, 2005 09:03 AM Msg. 12 of 13 Better than last week. But certainly not fixed Lags are "only" about 15 seconds at times of high trade rate now (10:00 10:01 ET) Edited by skunk on May 9, 2005 at 09:04 AM
nsolot -DTN Guru- Posts: 273 Joined: Sep 4, 2004	Posted: May 9, 2005 09:09 AM Msg. 13 of 13 Also it seems like regional quotes are having periods where they lag L1 on QQQQ. Not 100% sure, just by casual observation.