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»Forums Index »Archive (2017 and earlier) »Data and Content Support »Datas DAX on Eurex

Author	Topic: Datas DAX on Eurex (13 messages, Page 1 of 1)
alaindua -Interested User- Posts: 64 Joined: Mar 2, 2005	Posted: Apr 1, 2005 09:31 AM Msg. 1 of 13 Hi, Big problem actually on data DAX on Eurex !!! alaindua
donizetti -Interested User- Posts: 14 Joined: May 9, 2004	Posted: Apr 1, 2005 10:27 AM Msg. 2 of 13 And not only XG. EX, SW and BD (and most likely all other EUREX derivates) are affected as well. Any ETA when you offer backfill for the data gaps (07.53-09:38 EST)?
alaindua -Interested User- Posts: 64 Joined: Mar 2, 2005	Posted: Apr 19, 2005 12:29 PM Msg. 3 of 13 Hi, Since 13.24 pm big problem on data DAX on Eurex !!! alaindua
alaindua -Interested User- Posts: 64 Joined: Mar 2, 2005	Posted: Apr 19, 2005 12:30 PM Msg. 4 of 13 sorry since 12.24pm...
DTN_MarketData -DTN's Market Data Experts- Posts: 785 Joined: Jul 15, 2004	Posted: Apr 19, 2005 01:03 PM Msg. 5 of 13 We are currently investigating this issue with our international data provider.
DTN_MarketData -DTN's Market Data Experts- Posts: 785 Joined: Jul 15, 2004	Posted: Apr 19, 2005 02:30 PM Msg. 6 of 13 This issue was resolved by our international data provider. There was a ticker configuration change made by our data provider and they determined that they needed to switch back to the previous configuration to correct the problem.
donizetti -Interested User- Posts: 14 Joined: May 9, 2004	Posted: Apr 20, 2005 02:05 AM Msg. 7 of 13 @marketdataservices No it is not resolved, the quotes are still messed up on XG# as i type this (03:00am EST or 09:00 german time). Highs & Lows of each 1 minute bar are corrupt. Also yesterdays quotes are still not corrected. regards donizetti
alaindua -Interested User- Posts: 64 Joined: Mar 2, 2005	Posted: Apr 20, 2005 02:09 AM Msg. 8 of 13 Yes, is not resolved
DTN_MarketData -DTN's Market Data Experts- Posts: 785 Joined: Jul 15, 2004	Posted: Apr 20, 2005 06:54 AM Msg. 9 of 13 Our international data provider is currently investigating this issue. Thank you.
DTN_MarketData -DTN's Market Data Experts- Posts: 785 Joined: Jul 15, 2004	Posted: Apr 20, 2005 08:02 AM Msg. 10 of 13 This issue has been resolved as of 08:11 ET. Unfortunately, it will be highly unlikely that we can replace the corrupt data. Our production and backup systems received the same erroneous data from our international data provider. Our apologies for the inconvenience this has caused. We are currently in the process of testing a new and improved data feed from our international data provider, and we hope to have it online beginning this weekend (April 23-24). Thank you.
alaindua -Interested User- Posts: 64 Joined: Mar 2, 2005	Posted: May 3, 2005 03:46 PM Msg. 11 of 13 Hi, Big problem on Eurex !!! No datas since 09h34 am !!! alaindua
alaindua -Interested User- Posts: 64 Joined: Mar 2, 2005	Posted: Jun 20, 2005 06:37 AM Msg. 12 of 13 Hi, Big problem actually on data DAX on Eurex !!! alaindua
donizetti -Interested User- Posts: 14 Joined: May 9, 2004	Posted: Jun 20, 2005 06:42 AM Msg. 13 of 13 Yes, highs & lows of each bar are wrong again.