Ensotrader
-Interested User-
Posts: 6
Joined: May 4, 2015
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Posted: May 4, 2015 09:57 AM
Msg. 1 of 3
Hi
I'm having a problem with some indices (ie. ^TICK) not updating the charts properly in NT.
If I open the chart prior to the market open then when the market opens the chart will start to update reflecting incoming data but at the end of a bar it doesn't create a new bar, it just keeps on the initial bar.
I've tried refreshing data and it will backfill but the latest bar continues that odd behavior. The only solution I've found is to exit NT and reopen after the market open. This behavior didn't happen when I was using Kinetick.
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DTN_Tim Walter
-DTN Guru-
Posts: 1238
Joined: Apr 25, 2006
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Posted: May 4, 2015 10:05 AM
Msg. 2 of 3
Hello Ensotrader,
Thank you for the report. We are aware of this issue and it is being addressed currently. We hope to have it resolved very soon.
Tim
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