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"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don

"I have to tell you though that using the IQFeed API is about the easiest and cleanest I have seen for some time." - Comment from Jim

"Everything is working amazing now. I'm already impressed with the true-tick feed of IQFeed and it's ability to support my 480 symbol layout." - Comment from Tyler via Email

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"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin

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"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum

"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim

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»Forums Index »Archive (2017 and earlier) »DTN.IQ Client Software Support »IQFeed is now spyware?

Author	Topic: IQFeed is now spyware? (2 messages, Page 1 of 1)
programmer -Interested User- Posts: 35 Joined: Feb 3, 2010	Posted: Dec 10, 2012 08:22 AM Msg. 1 of 2 What are these "usage statistics" reported with the newer versions of IQFeed? I apologize if I seem alarmist but you have to understand that I don't like anything that could possibly affect my trading and I definitely don't like software that spies on my system. What is it reporting exactly and why? Can I disable it? "Anonymous" reporting is not an answer because an IP address is usually enough information to connect a user to "statistics". Thanks
DTN_Steve_S -DTN Guru- Posts: 2093 Joined: Nov 21, 2005	Posted: Dec 10, 2012 09:28 AM Msg. 2 of 2 Hello, there is no way to turn off usage stats in IQFeed. As you pointed out, you can make them anonymous and when you do, we do not store your loginID or your IP address. We use the information we track to make the IQFeed product better (we don't use it for advertisements and we certainly do not sell the information). It allows us to know what kind of hardware and operating conditions our software runs on/in. It also allows us to know what features of IQFeed are being used (or not being used) and to identify potential problems with IQFeed and/or 3rd party applications. Other than your loginID and IP address (unless you set it to anon), we gather the following inforation: Machine Stats CPU RAM available OS Latency to our servers (a single ping) Session Stats How long you are connected. What clients have launched the feed. Maximum number of clients connected at one time. Services Stats (new as of IQF 4.9) All fields usedduring the session What ClientNames have been sent to IQFeed. Diagnostics Stats are only tracked if we detect that a client app isn't keeping up with the feed and data is being queued in IQConnect to compensate. In this scenario we track information information about the queue: How large of a queue How long it took to clear What type of data (level1/level2/lookup)