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» Ongoing Problem with VIX.XO
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| Author | Topic: Ongoing Problem with VIX.XO (3 messages, Page 1 of 1) |
 jmarsh -Interested User- Posts: 42 Joined: Jan 10, 2005 
Keep it Simple |
Posted: Jan 11, 2010 08:51 AM
Msg. 1 of 3
I have been having an intermittent problem with getting realtime VIX.XO data. Since I phoned in last week I can sometimes get VIX.XO realtime if I try to switch servers by disconnect/reconnect. I updated my account in December to reflect that realtime data from CBOE new fees are paid. I cannot get realtime VIX.XO this morning even after reconnecting twice. All my other symbols are updating fine. Please look into this issue for me as I rely on this symbol for my analysis. Thank you.
John |
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DTN_Steve_S -DTN Guru- Posts: 2096 Joined: Nov 21, 2005 
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Posted: Jan 11, 2010 09:07 AM
Msg. 2 of 3
we are looking into this.
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jmarsh -Interested User- Posts: 42 Joined: Jan 10, 2005
Keep it Simple |
Posted: Jan 11, 2010 09:27 AM
Msg. 3 of 3
Thank you
John |
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