PTS
-Interested User-
Posts: 8
Joined: Jun 7, 2004
|
Posted: Sep 9, 2004 11:25 PM
Msg. 1 of 3
A customer reported and I have confirmed that requests for minute data shortly after midnight EST fail to return the data for the most recent day during a small window of time shortly after midnight (Eastern Standard Time).
I am using your: IHistoryLookup::RequestMinuteHistory("MSFT",7,5); call IQ Connect Version 5.5.0.8 Mercury Version 2.47.1
On Friday Night... Saturday morning It was OK shortly (a minute or two) after Friday's midnight EST. It was confirmed broken at 12:10am by me. i.e. The last day returned was thursday not friday. Not just one request by at least 10 different symbols's charts came back without Fridays data.
It was OK again at 12:30am when I tried it again.
It's only 9:00pm PST in California, when it happens and our customers are justifibly upset that that can't see "today's data" shortly after 9:00pm Pacific Time.
I hope we don't have to explain to our customers that they can't use our program during certain times and we can't fix it.
|
LonnieS
-King of IQ Development-
Posts: 127
Joined: Jun 2, 2004
|
Posted: Sep 10, 2004 10:39 AM
Msg. 2 of 3
The issue is caused by the gap between the end of the day (midnight eastern) and when we complete processing the days tick data into minute data storage (about 30-40 minutes after midnight). During this time the system is attempting to pull previous day's minute data from minute data storage which hasn't been updated.
We have a fix for this problem and expect it to be live in about a week.
Lonnie Shumate Development Manager, IQ Systems DTN Market ACCESS
|