DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004
DTN IQFeed/DTN.IQ/DTN NxCore
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Posted: Aug 30, 2004 10:17 AM
Msg. 1 of 1
This message only effects DTN Satellite customers receiving data via Channel A (Non-Velocity). This includes the DTN Spectrum, DTN First Rate and DTN Real-Time services. If your Satellite receiver shows Channel E on it, you are not effected by this notice. We are removing all Financial futures and currencies data from Channel A because the high volume of these contracts may affect the timely delivery of other quotes, weather and news information. By moving to Channel E (Velocity), you will receive data on a 1.5 MB satellite channel that has the capacity to broadcast this data unfiltered.
Attention DTN Financial Futures Users:
At DTN, we are committed to providing our customers with the most current and useful information to help you make better trades. Because of this commitment, we are making some significant changes to our services in the coming weeks.
In order to improve the timeliness of our data to all customers, DTN will be removing streaming financial futures data from our slower "Channel A" satellite feed effective September 18, 2004. Subscribers will continue to receive tick-by-tick agriculture commodity and index quotes as well as snapshot delayed equities data. We will also provide updates to financial futures and currency quotes 4 times per day.
Should you wish to continue to receive detailed financial futures and currencies data, DTN is pleased to offer three options:
1. Upgrade your subscription to our Spectrum Velocity Satellite Service. This option will provide you identical service to what you receive now, with the advantage of receiving data through our higher speed velocity channel. We will need to change your receiver and satellite dish in order to receive this service. 2. Upgrade your subscription to our DTN Real Time Satellite Service. This options will provide you the same information you receive now, plus the ability to receive Real-Time stocks, futures and options data. We will need to change your receiver and satellite dish to our D8x platform and you will need a computer with compatible software to read the datafeed. Our DTN.IQ for Satellite software is included with this service. 3. Switch to our Internet based DTN.IQ or IQFeed services (www.dtniq.com or www.iqfeed.net)
To learn more about any of these options, please contact our customer support group at 800-475-4755. You can also email investor@dtn.com or visit www.iqfeed.net and click on Live Support or Live Sales to chat with us online.
With these changes, you can be assured to continue receiving timely information on the data you need most.
Sincerely
Jay Froscheiser Vice President, Product Operations
Jay Froscheiser DTN Market Access, LLC.
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