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»Forums Index »Archive (2017 and earlier) »Data and Content Support »Tullet data frozen?
Author Topic: Tullet data frozen? (5 messages, Page 1 of 1)

midknight
-DTN Evangelist-
Posts: 165
Joined: Oct 16, 2006


Posted: Oct 5, 2007 07:46 AM          Msg. 1 of 5
Hello,

My Tullet symbols have become frozen. Very different quotes from Barclays and Oanda. They are not updating at all. TGBPUSD, and TEURJPY --- maybe others. These are the only ones I'm looking at.

Best regards,
MK

Stan S
-DTN Guru-
Posts: 256
Joined: Apr 13, 2006


Posted: Oct 5, 2007 07:55 AM          Msg. 2 of 5
Goodmorning Midknight,

I see the same thing here. The last Tullet update was at 8:35 EST. I have notified our Market Intecrity dept and will let you know what they find out.

THANKS
Stan S

We could learn a lot from crayons: some are sharp, some are pretty, some are dull, some have weird names, and all are different colors but they all have to learn to live in the same box.

midknight
-DTN Evangelist-
Posts: 165
Joined: Oct 16, 2006


Posted: Oct 5, 2007 07:56 AM          Msg. 3 of 5
Good morning Stan,

Thank you.

MK

Stan S
-DTN Guru-
Posts: 256
Joined: Apr 13, 2006


Posted: Oct 5, 2007 08:28 AM          Msg. 4 of 5
I just heard back from MDI. The problem is at Tullets, they are not able to send the data at this time. They do have people looking into the problem. We haven’t heard any estimates as to when they will have it working again. If I hear anything I'll let you know.

THANKS
Stan S

We could learn a lot from crayons: some are sharp, some are pretty, some are dull, some have weird names, and all are different colors but they all have to learn to live in the same box.

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Oct 5, 2007 10:00 AM          Msg. 5 of 5
Hello MK,

The problem has been partially fixed, and you should now be reciving data. Unfortunately, there is no way to backfill the missing data. Thank you for your patience.

Kind regards,

Sarah
 

 

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