DTN IQFeed, DTN.IQ, DTN ProphetX Support Forums

Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)

"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post

"DTN has never given me problems. It is incredibly stable. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN." - Comment from Leighton

"Just a thank you for the very helpful and prompt assistance and services. You provided me with noticeably superior service in my setup compared to a couple of other options I had looked at." - Comment from John

"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George

"With HUGE volume on AAPL and RIMM for 2 days, everyone in a trading room was whining about freezes, crashes and lag with *******, RealTick, TS and Cyber. InvestorRT with IQFeed was rock solid. I mean SOLID!" - Comment from Public IRC Chat

"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal

"And by the way, have to say this. I love the IQFeed software. It's rock solid and it has a really nice API." - Comment from Thomas via RT Chat

"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email

"I've been using Neoticker RT with IQFeed for two months, and I'm very happy with both of the products (I've had IQFeed for two years with very few complaints). The service from both companies is exceptional." - Comment from Public Forum

"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther

Home

Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather

DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter

»Forums Index »Archive (2017 and earlier) »Data and Content Support »Invalid Symbols - Used To Be Valid

Author	Topic: Invalid Symbols - Used To Be Valid (3 messages, Page 1 of 1)
Lewcifer -Interested User- Posts: 33 Joined: Jul 8, 2006 Lew Payne	Posted: Oct 4, 2007 01:15 PM Msg. 1 of 3 The following symbols keep coming up as invalid, yet they used to be valid as of several months ago. In addition, they are still listed in your online "symbol search" facility: CL# HO# NG# PN# QRB# @QO# @QI# @QC# QHG# HG# PL# PA# GC# SI# CFN7 Con someone please tell me what's going on, and why I'm no longer able to track them. It used to be that I could track them, depending on which server I was connected to. I didn't think much of it at the time, attributing it to ticker farm upgrades you were doing. Thanks in advance... Direct contact: pkventures at gmail dot com Don't be shy... I enjoy sharing/learning from and with other traders.
DTN_SarahS -DTN Evangelist- Posts: 195 Joined: May 31, 2007	Posted: Oct 4, 2007 01:33 PM Msg. 2 of 3 Hello Lewcifer, Without having your account information, I am not 100% sure, but what it sounds like is you are not authorized for delayed NYMEX and COMEX quotes. Back in September 2006, NYMEX and COMEX started charging $1.00 a month each for delayed quotes. Our servers were not fully compatible with authorizing this change, so you still continued to recieve these quotes for free until around July, when our first server farm was upgraded. That is when you were only able to get the quotes sometimes, depending on the server. Now that we have upgraded both server farms, you will no longer get those quotes without the delayed COMEX and NYMEX authorization. Please email support@iqfeed.net with your login id or account number if you would like to add these. Kind regards, Sarah
Lewcifer -Interested User- Posts: 33 Joined: Jul 8, 2006 Lew Payne	Posted: Oct 4, 2007 01:45 PM Msg. 3 of 3 That was indeed the case... and delayed quotes for these markets have now been added. Thank you for providing such excellent customer service, Sarah! Direct contact: pkventures at gmail dot com Don't be shy... I enjoy sharing/learning from and with other traders.