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"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat
"I ran your IQFeed DDE vs. my broker vs. a level II window for some slow-moving options. I would see the level II quote change, then your feed update instantaneously. My broker's DDE, however, would take as much as 30 seconds to update. I am not chasing milliseconds, but half a minute is unacceptable." - Comment from Rob
"DTN has never given me problems. It is incredibly stable. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN." - Comment from Leighton
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"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
"And by the way, have to say this. I love the IQFeed software. It's rock solid and it has a really nice API." - Comment from Thomas via RT Chat
"I "bracket trade" all major news releases and I have not found one lag or glitch with DTN.IQ feed. I am very comfortable with their feed under all typical news conditions (Fed releases, employment numbers, etc)." - Comment from Public Forum
"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email
"My broker in Davenport suggested I give you a try as he uses your service and says its the best." - Comment from Bill via RT Chat
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»Forums Index »Archive (2017 and earlier) »Data and Content Support »No Reply / Login unavailable to IQ Feed
Author Topic: No Reply / Login unavailable to IQ Feed (4 messages, Page 1 of 1)

klaus
-Interested User-
Posts: 3
Joined: May 17, 2005
Posted: Sep 8, 2005 03:09 AM          Msg. 1 of 4
Hi, to tried to login as well as every morning, but I got the message :

' Sorry, your Product and/or Service for the attempted login are incorrect. If you have recently changed products you may also need to change your type of service. '

I have never changed anything on software or contract to the provider. What is happened to be faced by ths message ?

Thank you for fast solving this problem

Klaus
klaus

budshane
-Interested User-
Posts: 83
Joined: Jul 26, 2004
Posted: Sep 8, 2005 03:17 AM          Msg. 2 of 4
I am having exactly the same problem. IQ service seems to be going downhill.
Bud Schoen
Kailua, Hawaii

ER2
-Interested User-
Posts: 4
Joined: Jul 24, 2005
Posted: Sep 8, 2005 04:50 AM          Msg. 3 of 4
Same here !


What's going on ??
If you can't be a good example, you can only be a horrible warning.

mserpell
-Interested User-
Posts: 1
Joined: Sep 8, 2005
Posted: Sep 8, 2005 06:29 AM          Msg. 4 of 4
I am also getting this problem, what the hec is going on?
 

 

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