Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I've been using Neoticker RT with IQFeed for two months, and I'm very happy with both of the products (I've had IQFeed for two years with very few complaints). The service from both companies is exceptional." - Comment from Public Forum
"Can I get another account from you? I am tired of ******* going down so often" - Comment from George
"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"Interactive Brokers tick data was inconsistent, so I have switched to using DTN exclusively. It is great to no longer have to worry about my datafeed all day long." - Comment from Philippe
"Thank God for your Data Feed as the only Zippers I see are on my pants (LOL), and no more 200 pip spikes to mess up charts." - Comment from Spiro via Email
"Version 4.0.0.2 has been working well for me and I appreciate that it is now a much tighter client to work with. I feel I can go to press with my own application and rely on a stable platform" - Comment from David in IA.
"This beats the pants off CQG, I am definitely switching to the ProphetX 3.0!" - Comment from Stephen
"I am very happy I changed. I love the product, but more so I am thrilled with Tech Support. You are knowledgeable, polite, pleasant and professional." - Comment from Pat
"Just a thank you for the very helpful and prompt assistance and services. You provided me with noticeably superior service in my setup compared to a couple of other options I had looked at." - Comment from John
"You are either overstaffed or people just don't have problems with your feed because customer support always answers the phone quickly." - Comment from Jay via Email
Home  Search  Register  Login  Blogs Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »IQFeed 3rd Party Software Support »ArbMaker
Author Topic: ArbMaker (3 messages, Page 1 of 1)

Taos Global
-Interested User-
Posts: 3
Joined: Jan 28, 2014


Posted: Jan 28, 2014 02:09 PM          Msg. 1 of 3
I keep having problems with my ArbMarker integration with IQFeed. It will work to pull initial co-integration but within a day or two it will just not pull data. The issue is the same everytime, "XXX - has no latest value" (XXX=Ticker symbol). I can't understand how there can't be a latest value on the on a big cap stock in the middle of trading hours. Any ideas???

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Jan 28, 2014 04:32 PM          Msg. 2 of 3
Hello Taos Global, we currently do not have a copy of ArbMaker here so we are not really sure on how it works with IQFeed. It sounds like however that maybe the connection between ArbMaker and IQFeed is becoming stale for some reason but without the software we have no way of knowing for sure.

Do you get any error messages about being disconnected from IQFeed at all when this occurs?

Also, when you get the above error message, does the IQ Connection Manager stay in the system tray?
If so, double click on it and check to see if Status is set to "Connected". If it is then IQFeed should still be connected to our servers here.

Also, check "Reconnections" & "Attempted Reconnections" what does those show for a number? If both are at 0 then both ArbMaker and IQFeed have not reconnected.

I would also recommend contacting their support for assistance with this issue since the error message is appearing within ArbMaker directly as well in case they have seen this before.

Curtis Thompson
support@iqfeed.net
support@dtniq.com
support@prophetx.com
Trading Markets Customer Service
1-800-397-7000

Taos Global
-Interested User-
Posts: 3
Joined: Jan 28, 2014


Posted: Jan 30, 2014 09:03 AM          Msg. 3 of 3
No message about being disconnected.

The IQ manager stays in the system tray. It does say one weird thing, clients connected: 2. But I'm only running arbmaker, so what would second one be? Reconnections shows 3.

I'll keep more of eye on it over the next couple trading days.

Taos
 

 

Time: Mon October 22, 2018 1:48 AM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003