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»Forums Index »Product Support »IQFeed 3rd Party Software Support »charts freeze
Author Topic: charts freeze (3 messages, Page 1 of 1)

marcus
-Interested User-
Posts: 2
Joined: Jan 9, 2014


Posted: Jan 9, 2014 09:55 AM          Msg. 1 of 3
I traded 15 years with Esignal datafeed and Tradestation 2000i. Because Esignal does not support anymore TS 2000i I had to find another datafeed. I took a subscription on IQfeed but had also to install Ondemandserver from RTsoft to connect the Global server to IQfeed.
But I see now that several times a day my charts freeze for a few seconds to even more than 2 minutes. Especially when volume is high I can have quotes that are off 2 points from where we are in reality. RTsoft nor IQfeed can help me. Anybody who has a solution for this problem?
My computer: Acer with AMD Athlon IIx4 630 quad core processor. RAM 8Gb. I noticed that my processor is often at 100% of maximum processor frequency. Is a faster PC a solution? Maybe InteI i7 4930K processor?
With Esignal I never had any lag.

DTN_LorenF
-DTN Technical Support-
Posts: 228
Joined: May 11, 2004


Posted: Jan 9, 2014 10:47 AM          Msg. 2 of 3
marcus
Can you give our support a call to see if we can further resolve this issue
The support number is 800/779/7299
Please direct the the call to me
Loren

marcus
-Interested User-
Posts: 2
Joined: Jan 9, 2014


Posted: Jan 9, 2014 12:16 PM          Msg. 3 of 3
I live not in US so 800 number will not work.
 

 

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