Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"Previously I was using *******. IQFeed is WAY more economical, and for my charting needs is just as good, if not better." - Comment from Public Forum Post
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
"The service is great, I see a noticeable improvement in my volume profiles over [broker]'s data feed" - Comment from Larry
"Very impressed with the quality of your feed - ******* is a real donkey in comparison." - Comment from A.C. via Email
"I have been using IQFeed now for a few years in MultiCharts and I have zero complaints. Very, very rare to have any data hiccups or anything at all go wrong." - Comment from Public Forum
"Its working FABULOUSLY for me!! Holy cow...there has been so much I've been missing lately, and with this feed and Linnsoft software...I'm in the game now." - Comment from Chris R.
"You have an excellent feed. Very few spikes for Spot Forex." - Comment from Public Forum Post
"I just wanted to let u know that your data feed/service is by far the best!!! Your unfiltered tick data is excellent for reading order flow and none of your competitors delivers this quality of data!" - Comment from Peter via Email
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
Home  Search  Register  Login  Recent Posts
Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Archive (2017 and earlier) »Data and Content Support »EUREX PROBLEMS: Backfills, Tick volumes
Author Topic: EUREX PROBLEMS: Backfills, Tick volumes (2 messages, Page 1 of 1)

renardblanc
-Interested User-
Posts: 20
Joined: Sep 15, 2004
Posted: Jan 4, 2005 11:40 AM          Msg. 1 of 2
With 2 or friends in Paris , we have similar problems:

1) since Dec 28, when we try to download previous day Tick data we obtain data only from 13:00 until close of day (no tick data from 9:00 to 13:00).
1 mn data are correctly downloaded from 9:00 to close.

2) No data for SMI(SWH5) and DAX (XGH5) on Dec 21 (from 09:00 to 09:16 local time) and onDec 27 (09:00-16:27) .
Could you find why?

Will it be possible to get backfills within a few days ?

Thanks

Renard B.

DTN_MarketData
-DTN's Market Data Experts-
Posts: 785
Joined: Jul 15, 2004
Posted: Jan 6, 2005 09:55 AM          Msg. 2 of 2
Unfortunately we are unable to provide backfills for the missing data. It is highly likely that our international data provider experienced an outage on the Dec 21 situation where you are missing data from 09:00 to 09:16. However, the other more lengthy outages of 09:00 - 13:00 & 09:00 - 16:27 probably would not be attributed to our international data provider. If they do experience outages, they generally do not last this long. Please respond with any additional questions or concerns. Thank you.
 

 

Time: Fri May 3, 2024 1:49 PM CFBB v1.2.0 8 ms.
© AderSoftware 2002-2003