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»Forums Index »Product Support »DTN.IQ Client Software Support »Exception EAccessViolation in module QCollectorExpertDTN.exe
Author Topic: Exception EAccessViolation in module QCollectorExpertDTN.exe (3 messages, Page 1 of 1)

Sergeys1976
-Interested User-
Posts: 1
Joined: Feb 7, 2013
Posted: Feb 7, 2013 02:23 PM          Msg. 1 of 3
Hi,
I have a problem when use of QCollector Expert For DTN and Real-Time Update option of my portfolio

After running one or more hour I have the error on screen:

QCollector Expert For DTN has stopped working

When I click Close the program then next message I see:

Real-Time updates terminated

next window "Application error" when Windows write:
Exception EAccessViolation in module QCollectorExpertDTN.exe ... (see details in attached file)

Please can anybody help what reasons for similar mistake ?
is it bug ?

Sergey


File Attached: error.png (downloaded 960 times)

DTN_ToddH
-DTN Guru-
Posts: 287
Joined: Oct 6, 2011
Posted: Feb 7, 2013 03:16 PM          Msg. 2 of 3
Hello Sergeys1976,

We are contacting QCollector to see if they have any help for us on this one. We will be back in touch here when we learn something helpful. Thanks.

DTN_ToddH
-DTN Guru-
Posts: 287
Joined: Oct 6, 2011
Posted: Feb 19, 2013 03:44 PM          Msg. 3 of 3
Sergeys1976,

Support from mechtrading.com said that they will be contacting you to help. Let us know if we are needed. Thanks.
 

 

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