Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"Thank you so much - awesome feed, awesome service!" - Comment from Greg via Email
"Thanks for the great product and support. During this week of high volume trading, my QuoteTracker + IQ Feed setup never missed a beat. Also, thanks for your swiftness in responding to data issues. I was on ******* for a few years before I made the switch over early this year, and wish I had done it a long time ago." - Comment from Ken
"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam
"You have an excellent product !!!!!!" - Comment from Arely
"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
"Its working FABULOUSLY for me!! Holy cow...there has been so much I've been missing lately, and with this feed and Linnsoft software...I'm in the game now." - Comment from Chris R.
"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
"IQFeed version 4 is a real screamer compared to anything else I have seen." - Comment from Tom
Home  Search  Register  Login  Blogs Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »IQFeed 3rd Party Software Support »Can't Login with Ninja Trader
Author Topic: Can't Login with Ninja Trader (3 messages, Page 1 of 1)

markmm
-Interested User-
Posts: 19
Joined: Feb 28, 2011


Posted: Jan 24, 2013 11:39 AM          Msg. 1 of 3
My 7 days trial ended yesterday and I agreed to start on the paid subscription but IQ Connect is now reporting "Sorry, your Product and/or Service for the attempted login are incorrect. If you have recently changed products you may also need to change your type of service" I am using Ninjatrader 64 bit version 7.

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1747
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore


Posted: Jan 24, 2013 12:04 PM          Msg. 2 of 3
Mark,

It looks like the account was setup for you. Robert is going to have someone from our support group give you a ring and make sure everything is configured correctly so we can get you up and running quickly.

Jay Froscheiser
Vice President, Active Trader Products

markmm
-Interested User-
Posts: 19
Joined: Feb 28, 2011


Posted: Jan 24, 2013 12:54 PM          Msg. 3 of 3
All working now, not sure what caused it, it seemed to work when Zach logged in from his end to test it. It's refreshing to have such great customer support, thank again.
 

 

Time: Fri April 20, 2018 3:26 AM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003