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»Forums Index »Product Support »DTN Satellite Products »DTN Satellite down?
Author Topic: DTN Satellite down? (3 messages, Page 1 of 1)

richinger
-Interested User-
Posts: 17
Joined: Nov 12, 2004


Posted: Nov 12, 2004 08:34 AM          Msg. 1 of 3
I have no signal to my Velocity receiver at market open today Friday. I've been on telephone hold to RT Tech Support for half an hour. No indication on the recording (why?) and nothing here on the forum.

Help!!!

Thanks...

richinger

DTN_Nathan_Bartsch
-IQ Developer-
Posts: 33
Joined: May 3, 2004

Telvent DTN


Posted: Nov 12, 2004 08:57 AM          Msg. 2 of 3
If you are using a D8000, please try unplugging your receiver and plugging it back in after several seconds.... If this doesn't fix the problem, please contact DTN customer support..

Sorry I couldn't be more helpful,

Nathan W. Bartsch
Senior Software Engineer
nathan.bartsch@dtn.com

DTN Market Access
TRADING SMARTER
www.dtniq.com

Nathan W. Bartsch - Senior Software Engineer - DTN Market Access

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore


Posted: Nov 12, 2004 09:13 AM          Msg. 3 of 3
Please see this post:

http://forums.dtniq.com/index.cfm?page=topic&topicID=316

Jay Froscheiser
DTN Market Access, LLC.
 

 

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