Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I noticed that ******* quotes locked up shortly after the interest rate announcement yesterday while yours stayed stable." - Comment from Ron in Utah
"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
"The service is great, I see a noticeable improvement in my volume profiles over [broker]'s data feed" - Comment from Larry
"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
"My broker in Davenport suggested I give you a try as he uses your service and says its the best." - Comment from Bill via RT Chat
"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin
"I cannot believe what a difference it makes trading with ProphetX!" - Comment from Bruce in Los Angeles
"I like you guys better than *******...much more stable and a whole lot fewer issues." - Comment from Philip
"Just a thank you for the very helpful and prompt assistance and services. You provided me with noticeably superior service in my setup compared to a couple of other options I had looked at." - Comment from John
Home  Search  Register  Login  Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTNMarkets on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
»Forums Index »Product Support »DTN Satellite Products »DTN satellite reciever usb support on Windows 7 (x64)
Author Topic: DTN satellite reciever usb support on Windows 7 (x64) (4 messages, Page 1 of 1)

themike
-Interested User-
Posts: 3
Joined: Jul 10, 2010


Posted: Jul 11, 2010 12:08 AM          Msg. 1 of 4
I have a DTN dish/receiver that is used for DTN Meteorlogix. Previously the host PC was rented from DTN (it was an 8-9 year old Dell optiplex/Win2k). The decision was made to purchase a new PC in leiu continuing to rent. Unfortunately, the new PC has Windows 7 64bit edition loaded on it.

Per instructions from tech support I downloaded AviationSentry from ftp.meteorlogix.com/pub/temp/AVS5.01.050610/

The issue is that I cannot get the USB device driver for the receiver (Velocity/DtnRcUsb.sys) to load. Is this device even supported on Windows 7?

I am not sure of the receiver model is at the moment, but I know that it in addition to USB, it also has an Ethernet and a serial (8P8C) connector on the back.

I have also been unable to find any information on how to use the Ethernet connection. I assume that a certain IP/netmask will need to be statically assigned on the host PC.

I apologize if this is not the proper forum to ask these questions. Any information or links on how to complete the setup would be most appreciated.

themike
-Interested User-
Posts: 3
Joined: Jul 10, 2010


Posted: Jul 11, 2010 04:17 PM          Msg. 2 of 4
I checked and it is a DVB-SR1 receiver.

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Jul 12, 2010 07:31 AM          Msg. 3 of 4
Hello themike, what you will want to do is contact our Weather Customer Service dept at 800/655-8111 and they will be able to help you further.

Thanks.

Curtis Thompson
curtis.thompson@dtn.com
Trading Markets Customer Service
1-800-397-7000 x3614

themike
-Interested User-
Posts: 3
Joined: Jul 10, 2010


Posted: Jul 18, 2010 06:14 PM          Msg. 4 of 4
Thanks to everyone at DTN for helping with this issue. The fix was to reload the machine with a 32-bit edition of Window 7. Apparently this is a common problem with lots of older hardware devices that lack new drivers for a 64-bit OS.
 

 

Time: Wed August 10, 2022 7:23 PM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003