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»Forums Index »Product Support »Data and Content Support »What has happened to the AMEX Composite XAX.X ?
Author Topic: What has happened to the AMEX Composite XAX.X ? (5 messages, Page 1 of 1)

JoeD
-Interested User-
Posts: 22
Joined: Jun 8, 2005


Posted: Feb 24, 2009 06:18 PM          Msg. 1 of 5
Hi,

What has happened to the AMEX Composite data ?

XAX.X appears to be dead since 11/28/08, at least that is where my data stops

The symbol is still in your symbology

What is the new symbol for the AMEX Composite?

What happened, will it start working again ?

Thanks

Joe

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1752
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore


Posted: Feb 24, 2009 06:25 PM          Msg. 2 of 5
Joe,

I just pulled up XAX.X and have 1806 updates for today (last update was 1319.050, up 25.820 at 16:06:19). I'm not seeing any issues. What software are you using? Can you post a screenshot that may help us determine what is causing the issue?

Jay Froscheiser
DTN - Trading Markets

JoeD
-Interested User-
Posts: 22
Joined: Jun 8, 2005


Posted: Feb 24, 2009 06:36 PM          Msg. 3 of 5
Hi Jay,

I am still using tradestation 2000i with my satellite data.

Did you guys possibly move the symbol to a new table or something, do I need to set up a different symbol collection template?

I have templates for AMEX STOCKS, AMEX INDICES, ALL US INDICIES, DTN INDEXES collecting so ?

I have XAX.X showing up in "Index" category in the globalserver and its worked the last 10 years, now dead for couple months.

Let me know what I should try to get the symbol.

Thanks,

Joe

JoeD
-Interested User-
Posts: 22
Joined: Jun 8, 2005


Posted: Feb 24, 2009 06:48 PM          Msg. 4 of 5
Hi Jay,

Can you also please find out why I still can't get OPRA Indices real time, it stopped working more than a year ago and I have been paying the $4 all this time, complained last year, and still it never was resolved.

Thanks,

Joe

DTN_CurtisT
-DTN Technical Support-
Posts: 323
Joined: Jun 14, 2007


Posted: Feb 25, 2009 12:32 PM          Msg. 5 of 5
Hello Joe, I am looking into this right now for you. So far, I am able to get the OPRA indices here with a few exceptions that they look to be delisted since no platform is bringing them up. However, can you email with your account information so I can bring up your account here to check your account? My email address is curtis.thompson@dtn.com.

Thanks.

Curtis Thompson
curtis.thompson@dtn.com
Trading Markets Customer Service
1-800-397-7000 x3614
 

 

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