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"I ran your IQFeed DDE vs. my broker vs. a level II window for some slow-moving options. I would see the level II quote change, then your feed update instantaneously. My broker's DDE, however, would take as much as 30 seconds to update. I am not chasing milliseconds, but half a minute is unacceptable." - Comment from Rob
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"Everything is working amazing now. I'm already impressed with the true-tick feed of IQFeed and it's ability to support my 480 symbol layout." - Comment from Tyler via Email
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»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »More problems with IQFEED
Author Topic: More problems with IQFEED (6 messages, Page 1 of 1)

matthewklein
-Interested User-
Posts: 42
Joined: May 20, 2004
Posted: Aug 24, 2008 03:00 PM          Msg. 1 of 6
All symbols now returning NOT FOUND. I have two accounts, running on two machines, and both have this problem. Guys - what's going on? Why am I the only one reporting this, and why do I need to alert the company via the developer forums? Is anyone home?
Matthew Klein

dtn mike driscoll
-Active Trader Management-
Posts: 75
Joined: Dec 20, 2004
Posted: Aug 24, 2008 04:11 PM          Msg. 2 of 6
Engineers are looking into this issue. We apologize for the inconvenience, and this matter will be corrected as soon as possible.

matthewklein
-Interested User-
Posts: 42
Joined: May 20, 2004
Posted: Aug 24, 2008 05:39 PM          Msg. 3 of 6
Any news? Any confirmation that it is indeed a system-wide problem and not just me? Any estimate of how long it will take to fix? Markets are now open for electronic futures...
Matthew Klein

skunk
-DTN Evangelist-
Posts: 249
Joined: May 7, 2004
Posted: Aug 24, 2008 05:42 PM          Msg. 4 of 6

dtn mike driscoll
-Active Trader Management-
Posts: 75
Joined: Dec 20, 2004
Posted: Aug 24, 2008 05:44 PM          Msg. 5 of 6
This is a problem on our end. Our Engineering staff is working on the solution and we will have a fix as soon as possible.

DTN_Jay_Froscheiser
-VP, Product Operations-
Posts: 1746
Joined: May 3, 2004

DTN IQFeed/DTN.IQ/DTN NxCore

Posted: Aug 24, 2008 06:06 PM          Msg. 6 of 6
The problems have been corrected and users should be able to set a watch and receive historical data on all symbols now.
Jay Froscheiser
DTN - Trading Markets
 

 

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