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»Forums Index »Product Support »Data and Content Support »dax.x
Author Topic: dax.x (6 messages, Page 1 of 1)

-Interested User-
Posts: 6
Joined: Aug 11, 2008

Posted: Aug 11, 2008 06:23 AM          Msg. 1 of 6

There is a spike in Dax.x data almost everyday at 12.00 noon London time. I have checked other data providers (CQG) and this spike is not visible on them. Since this spike distorts the charts, I'll be grateful on any advise on how to avoid it (apart from manually cleaning the data everyday)


-DTN Technical Support-
Posts: 228
Joined: May 11, 2004

Posted: Aug 11, 2008 07:59 AM          Msg. 2 of 6
Thank you for reporting the spike. We will investigate it.

-Interested User-
Posts: 6
Joined: Aug 11, 2008

Posted: Oct 4, 2008 12:35 PM          Msg. 3 of 6
Hi, these spikes are still continuing.. and happen exactly between 12:00 and 12:05 london time.. pls resolve asap..


-Interested User-
Posts: 6
Joined: Aug 11, 2008

Posted: Oct 4, 2008 12:47 PM          Msg. 4 of 6
pls take a look at the attached

File Attached: dax.JPG (downloaded 1003 times)

-DTN Evangelist-
Posts: 195
Joined: May 31, 2007

Posted: Oct 6, 2008 08:00 AM          Msg. 5 of 6

This has been a continual problem since August? Does this occur every day, week, etc? I went ahead and sent this over to our Market Data group, however, whatever information you can provide will be helpful. I would like to get this resolved once and for all.

Kind regards,

DTN Trading Markets

-Interested User-
Posts: 6
Joined: Aug 11, 2008

Posted: Oct 8, 2008 03:51 PM          Msg. 6 of 6
Yes, it's almost a continuous problem , although the size of spikes vary. Somedays it is not noticeable and on others it is huge really distorts the charts, but it always happens close to 12.00 London time.


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