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»Forums Index »Product Support »Data and Content Support »cbot mini metals died at 09:27a eastern
Author Topic: cbot mini metals died at 09:27a eastern (6 messages, Page 1 of 1)

multitrak
-Interested User-
Posts: 20
Joined: May 23, 2005


Posted: Aug 4, 2008 10:17 AM          Msg. 1 of 6
specifically, yg, yi, zg, zi. d/l from server 66.112.148.227 shows em dead at that time too. reconnect nada.

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Aug 4, 2008 10:42 AM          Msg. 2 of 6
Per CME Group, they continue to experience issues with the eCBOT Metals contracts.

DTN affected symbols include:
@YG MINI-SIZED GOLD
@YI MINI-SIZED SILVER
@ZG GOLD 100 OZ
@ZI SILVER 5000 OZ

There is an ongoing problem with the feed we receive from CME. We are working with the exchange to get this resolved.

Kind regards,

Sarah
DTN Trading Markets

multitrak
-Interested User-
Posts: 20
Joined: May 23, 2005


Posted: Aug 4, 2008 03:27 PM          Msg. 3 of 6
iqfeed for these symbols is still off as of 4:22p eastern. several other datafeeds that i use apparently do not have this problem and have fed the correct data throughout the day.

multitrak
-Interested User-
Posts: 20
Joined: May 23, 2005


Posted: Aug 4, 2008 03:48 PM          Msg. 4 of 6
ok, iqfeed is feeding these symbols now. but data transmission has been off and on throughout the day, so we'll see. also, please fill the data holes asap that the transmission errors have created today. thanks.

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Aug 4, 2008 03:59 PM          Msg. 5 of 6
We are now working with the exchange to see how to best correct the data. There are two issues, the first being the lost data from earlier today. After transmission resumed, we were getting incorrect timestamps. It's a bit of a clean up process before missing data can be patched in. I will post again when I hear more on this issue.

Thank you for your patience,

Sarah

DTN_SarahS
-DTN Evangelist-
Posts: 195
Joined: May 31, 2007


Posted: Aug 4, 2008 04:24 PM          Msg. 6 of 6
Per CME Group, they will be resetting their eCBOT Market Update and Market Depth feeds at 16:40 CT this afternoon. This will eliminate the time stamp and sequence errors we are currently receiving on the eCBOT Metals contracts. These contracts normally close at 16:00 CT and reopen at 18:16 CT, so no downtime is expected.

We are currently confirming with the exchange if we can provide the full intraday metal history for today. I will let you know what we hear.

Sarah
 

 

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