DTN IQFeed, DTN.IQ, DTN ProphetX Support Forums

Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)

"I'm very glad I switched to IQFeed. It's working perfectly with no lag, even during fast market conditions." - Comment from Andy via Email

"IQ feed works very well, does not have all of the normal interruptions I have grown used to on *******" - Comment from Mark

"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal

"I am very pleased with the DTNIQ system for quotes and news." - Comment from Larry

"The people at Nirvana have very nice things to say about your company and I can see why! Price and service is a potent combination." - Comment from Ed

"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum

"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum

"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan

"It’s so nice to be working with real professionals!" - Comment from Len

"Everything is working great with the API. I love it." - Comment from Calvin

Home

Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather

DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter

»Forums Index »Archive (2017 and earlier) »Data and Content Support »Invalid Symbols - Used To Be Valid

Author	Topic: Invalid Symbols - Used To Be Valid (3 messages, Page 1 of 1)
Lewcifer -Interested User- Posts: 33 Joined: Jul 8, 2006 Lew Payne	Posted: Oct 4, 2007 01:15 PM Msg. 1 of 3 The following symbols keep coming up as invalid, yet they used to be valid as of several months ago. In addition, they are still listed in your online "symbol search" facility: CL# HO# NG# PN# QRB# @QO# @QI# @QC# QHG# HG# PL# PA# GC# SI# CFN7 Con someone please tell me what's going on, and why I'm no longer able to track them. It used to be that I could track them, depending on which server I was connected to. I didn't think much of it at the time, attributing it to ticker farm upgrades you were doing. Thanks in advance... Direct contact: pkventures at gmail dot com Don't be shy... I enjoy sharing/learning from and with other traders.
DTN_SarahS -DTN Evangelist- Posts: 195 Joined: May 31, 2007	Posted: Oct 4, 2007 01:33 PM Msg. 2 of 3 Hello Lewcifer, Without having your account information, I am not 100% sure, but what it sounds like is you are not authorized for delayed NYMEX and COMEX quotes. Back in September 2006, NYMEX and COMEX started charging $1.00 a month each for delayed quotes. Our servers were not fully compatible with authorizing this change, so you still continued to recieve these quotes for free until around July, when our first server farm was upgraded. That is when you were only able to get the quotes sometimes, depending on the server. Now that we have upgraded both server farms, you will no longer get those quotes without the delayed COMEX and NYMEX authorization. Please email support@iqfeed.net with your login id or account number if you would like to add these. Kind regards, Sarah
Lewcifer -Interested User- Posts: 33 Joined: Jul 8, 2006 Lew Payne	Posted: Oct 4, 2007 01:45 PM Msg. 3 of 3 That was indeed the case... and delayed quotes for these markets have now been added. Thank you for providing such excellent customer service, Sarah! Direct contact: pkventures at gmail dot com Don't be shy... I enjoy sharing/learning from and with other traders.