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"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum

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"DTN has never given me problems. It is incredibly stable. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN." - Comment from Leighton

"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum

"You have an excellent product !!!!!!" - Comment from Arely

"As a past ******* customer(and not a happy one), IQ Feed by DTN is a much better and cheaper product with great customer support. I have had no problems at all since switching over." - Comment from Public Forum

"I use IQ Feed, Great stuff as far as data analysis information, storage and retrieval is concerned." - Comment from Public Forum

"I am enjoying the feed very much - so superior to the broker provided feed I was previously using." - Comment from George

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»Forums Index »Archive (2017 and earlier) »IQFeed Developer Support »Trial account and real-time data

Author	Topic: Trial account and real-time data (3 messages, Page 1 of 1)
gwalschl -Interested User- Posts: 46 Joined: Oct 25, 2006	Posted: Oct 25, 2006 10:29 AM Msg. 1 of 3 Hello, I have a trial account currently. It should roll over into a “real” account at the end of the week. I am using this for initial connectivity testing of my software that uses your API. So far, all looks great. However, my quotes are coming in as delayed instead of real-time (as far as the "CUST" system message indicates). My iQFeed sales rep indicates that I am authorized for NASDAQ, NYSE and AMEX real-time data currently. Any thoughts on what might be the underlying issue? BTW: I wish there was an area on the iQFeed web site that shows what the current account status is for my account (such as showing which exchanges I am already paid for, days left in subscription, subscription fees, etc.) Thanks in advance, Gerard
DTN_LorenF -DTN Technical Support- Posts: 228 Joined: May 11, 2004	Posted: Oct 25, 2006 10:37 AM Msg. 2 of 3 You are using The IQFEED_DEMO tittle in your software. Can you change that tittle and it should work for you.
gwalschl -Interested User- Posts: 46 Joined: Oct 25, 2006	Posted: Oct 27, 2006 08:23 AM Msg. 3 of 3 Thanks Loren for your quick help. Yes, that was it. Now my app is getting streaming quotes quite nicely. Customer support response in an hour...can't beat that! Keep up the good work!