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Viewing User Profile for: DTN_Jose
About Contact
Joined: Apr 15, 2021 08:36 AM
Last Post: Jun 20, 2023 02:18 AM
Last Visit: Oct 5, 2023 12:52 AM
Website:  
Location: Netherlands
Occupation: DTN Customer service Rep.
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Email: jose.ribeiro@dtn.com
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Post Statistics
DTN_Jose has contributed to 4 posts out of 21120 total posts (0.02%) in 967 days (0.00 posts per day).

20 Most recent posts:
System Status Announcements » Connection issue - June the 20th Jun 20, 2023 02:18 AM (Total replies: 0)

Dear IQFeed customers,
We had an internet issue that affected our services but please be informed that all our services are back and fully operational again.
Our operations team took immediate action when the issue was first experienced and contacted our vendor who had disruption in their service affecting our data feed and client access. Please accept our apologies for the inconvenience caused.
Jose Ribeiro | DTN | Technical Customer Service Representative
www.dtn.com

System Status Announcements » LIVE CHAT is now 100% operational Oct 6, 2021 05:43 AM (Total replies: 0)

Thank you all for your time and patience.
I gladly inform you that the chat is now 100% operational from any of the DTN websites.

DTN wishes you all an amazing day! :)
José Ribeiro.

System Status Announcements » LIVE CHAT IS DOWN Oct 6, 2021 05:42 AM (Total replies: 2)

Thank you all for your time and patience.
I gladly inform you that the chat is now 100% operational from any of the DTN websites.

DTN wishes you all an amazing day! :)
José Ribeiro.

System Status Announcements » LIVE CHAT IS DOWN Oct 6, 2021 03:19 AM (Total replies: 2)

We are still experiencing issues with the live chat on the iqfeed.net website but it is possible to reach our tech chat support via another site - https://www.dtn.com/refined-fuels/trader/iqfeed/

From that page, a chat BOT will be available for support and an agent can be requested.

Thank you for your time and patience, we will keep everyone up to date.
José Ribeiro.


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