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Viewing User Profile for: DTN_NickW
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Joined: Sep 24, 2008 11:25 AM
Last Post: Mar 30, 2010 01:46 PM
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DTN_NickW has contributed to 5 posts out of 19255 total posts (0.03%) in 4,012 days (0.00 posts per day).

20 Most recent posts:
DTN.IQ Client Software Support » Daily Historical Data before EOD Mar 30, 2010 01:46 PM (Total replies: 4)

Hello. Our EOD bar is actually put together at midnight. so you wont see it until then.

DTN Satellite Products » New to DTN. Need Help. Feb 15, 2010 02:08 PM (Total replies: 3)

Hello. I was the same person you just spoke to. Im not sure what you can do with them, if anything. However they can't be used with DTN data feed. Sorry.

DTN Satellite Products » New to DTN. Need Help. Feb 15, 2010 01:54 PM (Total replies: 3)

Hello. I just talked to you over our Chat. Our asset recovery team will be in touch. All DTN satelite Equipment is property of DTN on lease to the user. That equipment should not have been sold, but returned to us. Sorry. You will get no use out of it. You would need to set up an account with us as if you had never purchased equipment.

Data and Content Support » SPX.XO delayed Jan 14, 2010 04:23 PM (Total replies: 2)

Hello sir, the CBOE indexes became fee liabel on 1-1-10. it will now be $4.50 a mont to get them in real time. SPX.XO is included. otherwise they are delayed 20 min. If you would like to add them call us at 800/397-7000

Data and Content Support » spy bid/ask update issues Sep 29, 2008 10:37 AM (Total replies: 1)

I had our Market Data dept go through our min data, they didnt really see anything out of the ordinary. Was there a certain time you were seeing the discrepancy?

From Markt Data.
Looking through minute data on IQ, there are no problems that I see for today. When I look at a 1 minute time and sales, I don’t see any minutes where the quotes are the same from 1 minute to the next. If the customer needs us to look at this further, she would need to be more specific with the exact time that this happened but it appears that there isn’t a problem. I would assume she was on a bad server or something along those lines. Even if there was a problem, it appears to be fixed now so not a lot we can do other than adjusting the old minute data.


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