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"DTN has never given me problems. It is incredibly stable. In fact I've occasionally lost the data feed from Interactive Brokers, but still been able to trade because I'm getting good data from DTN." - Comment from Leighton
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Viewing User Profile for: harvester
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Joined: Jun 29, 2014 12:31 PM
Last Post: Jun 29, 2014 04:23 PM
Last Visit: Jun 29, 2014 04:24 PM
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Location: Houston, TX
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Email: rikdeere@yahoo.com
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harvester has contributed to 2 posts out of 21192 total posts (0.01%) in 3,602 days (0.00 posts per day).

20 Most recent posts:
DTN.IQ Client Software Support » Moving IQFeed to new PC - Cannot Login Jun 29, 2014 04:23 PM (Total replies: 2)

Hi Curtis,

Yes, what you're saying is correct.

I hadn't yet moved all my trading software over to the new PC, and was just trying to get IQFeed installed and tested using the DTNIQ to sign in.

I then installed MultiCharts and tried to open a chart, and it prompted me for the IQFeed credentials. After entering that into MC, I was good to go. I'll probably need to do this for all my other software: NinjaTrader, NeuroShell, AmiBroker, and NeoTicker.

Thanks for the help!
Edited by harvester on Jun 29, 2014 at 04:24 PM

DTN.IQ Client Software Support » Moving IQFeed to new PC - Cannot Login Jun 29, 2014 12:46 PM (Total replies: 2)

I'm in the process of moving to a new PC, and cannot login to IQFeed on the new system.

Right now I have both PCs next to each other, and going through the process of moving all my trading software. I don't have the ability to clone the disk, so unfortunately I have to go through the painful process of installing each trading application and testing it with data (in this case IQFeed).

When I try to startup IQFeed on the new PC, I get the following message:

"Sorry, your Product an/or Service for the attempted login are incorrect. If you have recently changed products you may also need to change your type of service. Please contact DTN customer support for assistance (1)"

Is the IQFeed tied to a MAC address, or something specific on each PC that they have to set at DTN support? I'll need the ability of going back and forth between the two systems for about a week or so. My intention was to only have it up and running on one PC at a time.

Thanks,
-harvester


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