Join the 80,000 other DTN customers who enjoy the fastest, most reliable data available. There is no better value than DTN!

(Move your cursor to this area to pause scrolling)




"I had always used ******* but for the past 2 weeks have been trying DTN IQFeed. Customer support has been extraordinary. They call just to make sure your problem hasn't recurred." - Comment from Public Forum
"Just a quick one to say I'm very impressed so far :) The documentation for developers is excellent and I've quickly managed to get an app written to do historical downloads. The system is very robust and pretty quick considering the extent of data that's available. The support guys have been very helpful too, in combination with the forums it's been plain sailing so far!" - Comment from Adam
"I just wanted to tell you what a fine job you have been doing. While *******, from what I hear, has been down and out, off and on, IQ feed has held like a champ this week." - Comment from Shirin
"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post
"I've been using IQFeed 4 in a multi-threaded situation for the last week or two on 2600 symbols or so with 100 simultaneous daily charts, and I have had 100% responsiveness." - Comment from Scott
"I was with ******* for 4 years at $230 a month, this is a huge savings for me, GOD BLESS YOU PEOPLE," - Comment from T.S. via Email
"I "bracket trade" all major news releases and I have not found one lag or glitch with DTN.IQ feed. I am very comfortable with their feed under all typical news conditions (Fed releases, employment numbers, etc)." - Comment from Public Forum
"I will tell others who want to go into trading that DTN ProphetX is an invaluable tool, I don't think anyone can trade without it..." - Comment from Luther
"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"Awesome response, as usual. It is a sincere and refreshing pleasure to do business with DTN, compared to your competition." - Comment from Ryan
Home  Search  Register  Login  Blogs Recent Posts

Information on DTN's Industries:
DTN Oil & Gas | DTN Trading | DTN Agriculture | DTN Weather
Follow DTN_IQFeed on Twitter
DTN.IQ/IQFeed on Twitter
DTN News and Analysis on Twitter
Viewing User Profile for: tribalmarine
About Contact
Joined: Apr 5, 2012 01:05 PM
Last Post: Apr 6, 2012 09:06 AM
Last Visit: Apr 6, 2012 09:07 AM
Website:  
Location:
Occupation:
Interests:
Email: trenchrats@gmail.com
AIM:
ICQ:
MSN IM:
Yahoo IM:
Post Statistics
tribalmarine has contributed to 2 posts out of 18877 total posts (0.01%) in 2,484 days (0.00 posts per day).

20 Most recent posts:
ProphetX Support » Price doesn't match b/w Excel functions and ProphetX Apr 6, 2012 09:06 AM (Total replies: 3)

Really?? Strange.

Care to share what you did to fix the issue? I use Chrome, so I'd hope to avoid any issues.

ProphetX Support » Price doesn't match b/w Excel functions and ProphetX Apr 5, 2012 01:12 PM (Total replies: 3)

The formula you posted for the settle price.

=ProphetX|QUOTE!'qngk2[DTN:NYMEX:DELAY]?Settle'

I'm showing the settle price for QNGK12 at 2.141.
I'm confused as to why you are seeing a different settle price of 2.819. Looking at the contract chain for QNG AND NG, I don't see that settle price anywhere. It sounds like some troubleshooting is in order.


A couple observations:

1. The symbol you are using QNGK2 is the electronic symbol for Natural Gas. This is different from the pit traded symbol NGK12. When it comes to the settle price however, they should match. The exchange uses the same settle price for both last I checked. FYI -- The same cannot be said for the live trading price throughout the day.

2. QNGK2 is also the one-digit-year version of the symbol QNGK12. It's likely this doesn't matter, since ProphetX should translate QNGK2 into QNGK12 automatically.

3. Looking at your formula, I'm wondering what version of ProphetX you are using. This is an old formula. If you are relatively up-to-date with the client version, I might suggest you try this formula and see if the value is different. Try it in a new spreadsheet as a test.

=ProphetX|QUOTE!'dtn:nym:QNGK12?SettlementPrice'

If the values are different, there is a problem. At that point, I'd suggest calling customer support.
If they match, double check the settle price in ProphetX.


The best way to create a formula from ProphetX to paste into Excel is to:
a. right click the selected cell or cells in ProphetX and choose "Format Excel Link".
b. Then paste in Excel.
Note: if you do not see "Format Excel Link" option when you right-click, you have a older client. In which case the steps are a little different.


4. Another thing to check on the excel spreadsheet is to see if the values are updating from ProphetX. If the spreadsheet is not setup to update the calculations automatically, it can prevent the formula linked data (aka DDE) from updating. In that case, the value you see in the spreadsheet could be stale from some time in the past.
A quick check to see if this is the case is to press F9 to recalculate or check to see if you have any formulas that display the 'Last' value. If the contract is trading actively in ProphetX, they should also update in Excel as well. If they are, then automatic calculations are not the issue.

If that doesn't check out, perhaps you could attach your spreadsheet and I could take a look.


Time: Tue January 22, 2019 11:06 AM CFBB v1.2.0 16 ms.
© AderSoftware 2002-2003