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"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"I was on the phone with a friend who uses CQG and right after the Fed announcement, CQG was as much as 30 seconds behind DTN.IQ. Some quotes were off by as much as 15-18 cents. Your feed never missed a beat." - Comment from Roger
"You are much better than lawyers or the phone company because you answer the phone when I call! I just love your customer service." - Comment from Isreal
"I am keeping IQFeed, much better reliabilty than *******. I may refer a few other people in the office to switch as well." - Comment from Don
"This is an excellent value, the system is generous (allowing for 500 stocks) and stable (and really is tick-by-tick), and the support is fantastic." - Comment from Shirin via Email
"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
"If someone needs the best quality data and backfill beyond what their broker provides at a rate that is the best in the industry, I highly recommend IQFeed." - Comment from Josh via Public Forum
"Boy, probably spent a thousand hours trying to get ******* API to work right. And now two hours to have something running with IQFeed. Hmmm, guess I was pretty stupid to fight rather than switch all this time. And have gotten more customer service from you guys already than total from them… in five years." - Comment from Jim
"Thanks for all of your help. Great customer service deserves to be recognized which one the reasons I've been a customer of DTN for over 10 years!" - Comment from Stuart
"Interactive Brokers tick data was inconsistent, so I have switched to using DTN exclusively. It is great to no longer have to worry about my datafeed all day long." - Comment from Philippe
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Viewing User Profile for: jetbird
About Contact
Joined: Dec 28, 2010 11:23 PM
Last Post: Jul 12, 2014 10:10 PM
Last Visit: Jul 15, 2014 09:52 AM
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Email: jeff@adcycle.com
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Post Statistics
jetbird has contributed to 7 posts out of 18544 total posts (0.04%) in 2,731 days (0.00 posts per day).

20 Most recent posts:
IQFeed Developer Support » Missing historical data 6/16-7/1 Jul 12, 2014 10:10 PM (Total replies: 9)

AAPL for example; When will this be restored? Was there a notification email on this?

thanks

IQFeed Developer Support » new errors with older futures data Sep 17, 2012 04:49 PM (Total replies: 3)

This IQFeed issue was resolved a couple hours after I made the initial post.

IQFeed Developer Support » new errors with older futures data Sep 16, 2012 12:47 PM (Total replies: 3)

I am connected to server:66.112.156.223

IQFeed Developer Support » new errors with older futures data Sep 16, 2012 12:44 PM (Total replies: 3)

BTW: this just started happening this weekend. I have been running fine for 2+ years. Also, same problem on the other futures contacts I trade.

jeff

IQFeed Developer Support » new errors with older futures data Sep 16, 2012 12:42 PM (Total replies: 3)

this command is producing the following error:
HIT,@ESU11,60,20110827 135140,20110929 140000,,,,1,,
error:Unauthorized user ID


this one works:
HIT,@ESU12,60,20120827 135140,20120929 140000,,,,1,,

I have all the adequate authorizations.

sorry this posted the in the data forum also, that can be deleted.

thanks,

jeff

Data and Content Support » New Bug? Unauthorized user ID Sep 16, 2012 12:12 PM (Total replies: 1)

First time I have seen this happen. I have all the appropriate authorizations, but most of my futures contracts are showing this error as I try to update my trading system.

E,Unauthorized user ID.,

one example;

HIT,QCLQ11,60,20110613 143000,20110711 143000,,,,1,,

thanks

IQFeed Developer Wish List » Live Minute Bars Dec 28, 2010 11:43 PM (Total replies: 0)

It would be nice to have a live feed of minute bars as an option.

thanks


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