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"I would just like to say that IQFeed version 4 is running very well and I am very happy with its performance. I would also like to extend a big thanks for the fast and efficient help that I always receive. My questions and concerns are always addressed promptly. Way to go!" - Comment from Josh in CO.
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Viewing User Profile for: DTN Todd
About Contact
Joined: Mar 24, 2010 07:15 AM
Last Post: Dec 10, 2017 09:19 PM
Last Visit: Dec 10, 2017 09:19 PM
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Email: todd.doering@dtn.com
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Post Statistics
DTN Todd has contributed to 34 posts out of 18544 total posts (0.18%) in 3,011 days (0.01 posts per day).

20 Most recent posts:
DTN.IQ Client Software Support » Connection to IQFeed Dec 10, 2017 09:19 PM (Total replies: 2)

Hello

If you could provide us with some additional details such as what third party software are you using? We would also need your account user information. Support is available www.iqfeed.net chat link is available. Support email address is support@iqfeed.net

Thanks

Data and Content Support » Divergences in volume Oct 4, 2017 02:14 AM (Total replies: 9)

Hello

We will have our data department look into this. Is this happening with one specific symbol or multiple. If you could provide us with some specific examples that will be of assistance

Thanks


We will look into is.


We will look into this and let you know.

Data and Content Support » how to understand the symbol format Aug 30, 2017 12:11 AM (Total replies: 9)

That number of 19,086 includes NCM, NGM, MGSM, OTCBB and OTC. The over the counter stocks account for more then 15,000

Data and Content Support » Holes in tick data Jun 21, 2017 11:46 PM (Total replies: 4)

Hello

We will have our data team look into this, regarding the attachment if you could email that to us at support@iqfeed.net

Thanks

Data and Content Support » Can't Connect via iqconnect.exe May 2, 2017 11:53 PM (Total replies: 10)

Hello
We will have developer support team look into this as soon as they are in the office
Thanks
Todd

Data and Content Support » minute bars from tick data May 2, 2017 12:17 AM (Total replies: 9)

Hello
We will have our data team review your inquiry
Todd

DTN.IQ Client Software Support » IQFeed Local bandwidth Mar 21, 2017 01:22 AM (Total replies: 1)

Hello We will look into this, we will need some additional information regarding your specific account, how many symbols, etc. If you could contact us via chat at www.iqfeed.net or at the following email address Support@iqfeed.net can get your account info and start the troubleshooting process


Hello we have received your inquiry, we are looking into this issue.

Data and Content Support » About Level2 Dec 14, 2016 02:15 AM (Total replies: 1)

Hello
You would need to have Market Depth added to your account. Our sales department can assist with that their email address is sales@iqfeed.net if you have any additional questions our service department is currently available for live chat. That is accessable at www.iqfeed.net
Thanks
Todd

Data and Content Support » INDU.X bad intraday volume data? Sep 21, 2016 12:30 AM (Total replies: 7)

Hello

We will take a look into this

Data and Content Support » Bad data for QCLK16 Mar 20, 2016 07:48 PM (Total replies: 2)

This has been resolved

Data and Content Support » Bad data for QCLK16 Mar 20, 2016 06:56 PM (Total replies: 2)

Our Data team is looking into this

Thanks


We will have our developers look into this
Thanks


Hello
I will have the Developers look into this.
thanks
Todd


Hello Pat

We are looking into your questions, I have sent you an email with a couple questions for clarification regarding this.

Thanks
Todd

IQFeed Developer Support » "strange" bd data Jan 29, 2014 07:35 AM (Total replies: 4)

Hello

The issue with the tick on BDH14 has been resolved

Thanks
Todd

IQFeed Developer Support » "strange" bd data Jan 29, 2014 01:05 AM (Total replies: 4)

Hello

I will have our data department look into this

Thanks
Todd

Data and Content Support » back adjusted #C contracts Sep 11, 2013 11:49 PM (Total replies: 2)

We are looking into this issue.


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