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"If you want customer service that answers the phone, your best bet is IQFeed. I cannot stop praising them or their technical support. They are always there for you, and they are quick. I have used ****** too but the best value is IQFeed." - Comment from Public Forum
"For anyone considering using DTN.IQ for a data feed, my experience with the quality of data and the tech support has been very positive." - Comment from Public Forum
"If you are serious about your trading I would not rely on IB data for serious daytrading. Took me a while to justify the cost of IQ Feed and in the end, it's just a 2 point stop on ES. Better safe than sorry" - Comment from Public Forum
"And by the way, have to say this. I love the IQFeed software. It's rock solid and it has a really nice API." - Comment from Thomas via RT Chat
"I'm satisfied with IQFeed. It's the most reliable and fastest quote feed I have ever used. Although I'm a resident in China, it's still very fast!" - Comment from Xiaofei
"Everything is working great with the API. I love it." - Comment from Calvin
"IQ feed is brilliant. The support is mind-bending. What service!" - Comment from Public Forum Post
"I've never had DTN go out on me since switching. ******* would go down a couple times every month when I was using them." - Comment from Bryce in AL.
"I am a hedge fund manager here. It’s funny, I have a Bloomberg terminal and a Bridge feed, but I still like having my DTN feed!" - Comment from Feras
"I "bracket trade" all major news releases and I have not found one lag or glitch with DTN.IQ feed. I am very comfortable with their feed under all typical news conditions (Fed releases, employment numbers, etc)." - Comment from Public Forum
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Viewing User Profile for: DTN_Jose
About Contact
Joined: Apr 15, 2021 08:36 AM
Last Post: Feb 26, 2024 03:16 AM
Last Visit: Feb 27, 2024 02:38 AM
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Location: Netherlands
Occupation: DTN Customer service Rep.
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Email: jose.ribeiro@dtn.com
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Post Statistics
DTN_Jose has contributed to 6 posts out of 21185 total posts (0.03%) in 1,108 days (0.01 posts per day).

20 Most recent posts:
System Status Announcements » TENFORE data currently unavailable. Feb 26, 2024 03:16 AM (Total replies: 1)

Dear DTN users,

Thank you for your time and patience.
We gladly inform that TENFORE is streaming live data again.

DTn wishes a nice day and an amazing week!

Jose Ribeiro | DTN | Technical Customer Service Representative
www.dtn.com


System Status Announcements » TENFORE data currently unavailable. Feb 26, 2024 01:04 AM (Total replies: 1)

We have not been able to connect to Tenfore data source since around 00:46pm ET, February 26th
Our network team is working to fix the issue as soon as possible.

Thank you for your time and patience, we will keep this post updated.




Jose Ribeiro | DTN | Technical Customer Service Representative
www.dtn.com

Edited by DTN_Jose on Feb 26, 2024 at 01:05 AM
Edited by DTN_Jose on Feb 26, 2024 at 01:08 AM
Edited by DTN_Jose on Feb 26, 2024 at 01:08 AM

System Status Announcements » Connection issue - June the 20th Jun 20, 2023 02:18 AM (Total replies: 0)

Dear IQFeed customers,
We had an internet issue that affected our services but please be informed that all our services are back and fully operational again.
Our operations team took immediate action when the issue was first experienced and contacted our vendor who had disruption in their service affecting our data feed and client access. Please accept our apologies for the inconvenience caused.

Jose Ribeiro | DTN | Technical Customer Service Representative
www.dtn.com


System Status Announcements » LIVE CHAT is now 100% operational Oct 6, 2021 05:43 AM (Total replies: 0)

Thank you all for your time and patience.
I gladly inform you that the chat is now 100% operational from any of the DTN websites.

DTN wishes you all an amazing day! :)

José Ribeiro.

System Status Announcements » LIVE CHAT IS DOWN Oct 6, 2021 05:42 AM (Total replies: 2)

Thank you all for your time and patience.
I gladly inform you that the chat is now 100% operational from any of the DTN websites.

DTN wishes you all an amazing day! :)

José Ribeiro.

System Status Announcements » LIVE CHAT IS DOWN Oct 6, 2021 03:19 AM (Total replies: 2)

We are still experiencing issues with the live chat on the iqfeed.net website but it is possible to reach our tech chat support via another site - https://www.dtn.com/refined-fuels/trader/iqfeed/

From that page, a chat BOT will be available for support and an agent can be requested.

Thank you for your time and patience, we will keep everyone up to date.

José Ribeiro.


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